Business Communication Explained - Success by LiveChat®

Connect5 min read | Jan 10 | m.maslon

Improving The Digital Customer Experience of Your E-Commerce Business

ECommerce can be a tough nut to crack. According to a Monetate study, less than three percent of eCommerce visitors add a product to the cart while shopping online. The... read more

Sell8 min read | Jan 05 | Olga Rogacka

How to Get Business Opportunity Leads from Your LiveChat

One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives... read more

Support5 min read | Jan 03 | Justyna Polaczyk

4 New Years Resolutions All Customer Service Agents Should Make

Although the New Year has already started, many of us have already broken our resolutions. How many of you have promised themselves to quit smoking, live healthier or... read more

Connect5 min read | Dec 28 | m.maslon

Ways of Creating and Maintaining a Positive Company Culture

Having a group of people who are bound together by a common interest is a strategy that only works in the short-run. Therefore, your company, no matter how small or how... read more

Connect5 min read | Dec 21 | Wojciech Pollok

The importance of respecting the “TEAM” in TEAMwork

Fellow team members, unite! This article is dedicated to all hard working teams, cooperating within a company to achieve common goals. Thanks to their efforts, companies... read more

Connect6 min read | Dec 19 | Natalia Misiukiewicz

How To Personalize Each Email To Maximize Engagement

It’s safe to say the goal of every marketer is this: connect with your customers in a way that promotes customer loyalty and increases sales. In the digital marketing... read more

Sell6 min read | Dec 14 | Natalia Misiukiewicz

Email Marketing Campaign Ideas: Creative Ways to Pull in Customers

Email marketing still stands as one of the pillars of digital marketing. Although its revenue can sometimes end up being on the lower side, it's by far the cheapest. Now,... read more

Sell12 min read | Dec 08 | Natalia Misiukiewicz

Preparing Your E-Commerce Site for the Mobile-First Index

With 2018 just around the corner, we wanted to make sure you were prepared for some big changes that are coming in the New Year. If you manage an ecommerce site, or you... read more

Connect10 min read | Dec 06 | Natalia Misiukiewicz

The Ultimate Guide to Creating a Customer Journey Map

A customer journey map is a way to graphically present the whole experience of your customer when he interacts with your business. This means illustrating his whole... read more

Sell8 min read | Dec 05 | m.maslon

What is Customer Lifetime Value and Why You Should Care

I bet you are doing a great job measuring your business success. Most likely, you check up on your basic online store metrics frequently. There are about 30 key... read more

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