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Recent articles
Connect6 min read | Feb 23 | m.maslon
How to Manage the Growing Pains of Your New Chatbot
If there is any evidence we’re living in the future, the rise of chatbots is about as clear as it gets. While it might seem like this phenomenon has only been around for... read more
Connect6 min read | Feb 21 | Olga Rogacka
The Biggest Communication Mistakes We All Make in Business
The biggest mistake we all make that causes tons of other issues along the way is this: we don’t ask questions. What do we do instead? We assume. We hear what people say... read more
Sell6 min read | Feb 20 | m.maslon
How Long Does It Take to See Results From SEO
A common question that businesses ask in relation to SEO is ‘how long will it take to work?’ It is natural that when you are investing in a marketing service that you... read more
Support8 min read | Feb 06 | Olga Rogacka
Ways to Speed up Your Service Without Growing Support Team
As you gain more customers, you may think that you need more people to handle chats, answer phones and cover emails. This would result in your customer support team... read more
Connect5 min read | Jan 30 | m.maslon
The Right Way to Write Branded Content
Branded content is an extremely powerful tool that every business, big or small, should consider using. It helps a company build visibility and expand their audience,... read more
Grow8 min read | Jan 25 | Justyna Polaczyk
Lessons About Corporate Team Building from Coinbase’s #1 Employee
Some posts are written to give a specific knowledge. For example, how to optimize your website for SEO. Other posts change your way of thinking, force you to question... read more
Support6 min read | Jan 23 | Natalia Misiukiewicz
How to Create the Best Customer Service Experience
The best customer service experience I ever had was when the computer systems company we were working with sent us pizza. I know. It doesn’t sound like that crazy thing... read more
Sell4 min read | Jan 19 | Natalia Misiukiewicz
Internet Marketing Lead Generation Ecosystem
You wouldn’t dare try to fix something in your car or assemble a piece of Swedish superstore furniture without a set of instructions. The potential that you could miss... read more
Support8 min read | Jan 16 | Olga Rogacka
Easy Things You Can Do to Improve Customer Experience
During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more
Grow8 min read | Jan 12 | m.maslon
Tried and Tested Growth Hacks for SMBs
It goes without saying that every small business owner out there is looking for ways to grow their business and build a lead generation channel. It translates to finding... read more