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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Sell6 min read | Nov 10 | Justyna Polaczyk

Inbound and Outbound Lead Generation Explained

Ah, lead generation! The cause of countless migraines among both, starting and experienced entrepreneurs. It’s a never-ending struggle to find more prospects, make them... read more

Sell6 min read | Nov 09 | Natalia Misiukiewicz

An Ultimate Guide to Use Paid Search and SEO Together

To the novice advertiser, it might not seem like SEO and paid search (PPC) have a lot to do with each other. After all, PPC is all done through Google Adwords, while SEO... read more

Connect7 min read | Nov 07 | Olga Rogacka

The Real Meaning of Making Notes in Business

How many times have you had an amazing idea right before you fall asleep and you were so sure, you’re gonna remember it the next day but then you woke up and boom! All... read more

Connect11 min read | Nov 03 | m.maslon

How to Start the Product Hunt Snowball Effect

Product Hunt (PH for short) is definitely the place to be when you launch a new product. It can help you to reach your first users, testers, investors, journalists and... read more

Sell9 min read | Oct 31 | m.maslon

How To Optimize Your Checkout For Better Mobile Conversion

More and more shoppers are doing their online shopping through their mobiles. After all, why fire up the PC or the laptop, when you have a perfectly good mini computer in... read more

Grow8 min read | Oct 27 | Justyna Polaczyk

How Reading Bad Guest Posts Helped Me to Become a Better Content Writer

Some time ago, we decided that it’s time to start to accept guest post contributions. It sounded like the best idea ever! Through the eyes of imagination, I saw our blog... read more

Sell7 min read | Oct 24 | m.maslon

Email Marketing Best Practices: How to Write Emails For Effective Lead Generation

When it comes to online marketing, there are always so many methods and opportunities to talk about. The game changes every day, and it is quite a challenge to keep track... read more

Support5 min read | Oct 20 | Natalia Misiukiewicz

How LiveChat Revolutionized OnTheClock Support

Some time ago, our support team and I were sitting and talking in our office, discussing how to better support our customers. The idea of adding live chat to our website... read more

Grow10 min read | Oct 18 | Dario Supan

Content Marketing Calendar: An Essential Piece Of Your Marketing Strategy

How many times did you have a great content idea you forgot about days or weeks later? How many times did you have to reschedule a post because something more important... read more

Support6 min read | Oct 10 | Justyna Polaczyk

The Meaning of Customer Service: 5 Stages of the Customer Buying Cycle

The history of customer service is as old as the history of coins. Once people started to get coins in exchange for their goods, once traders turned into merchants, once... read more

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