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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Sell6 min read | Jul 20 | Raj Jana

Designing a Content Marketing Strategy to Boost Customer Loyalty

When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty... read more

Connect6 min read | Jul 12 | Justyna Polaczyk

How to Turn Dunning Process into a Positive Customer Experience

“Dunning” is a word that can send cold thrills down your spine. For business owners, it’s a rather unpleasant process of trying to collect the receivable amount. For... read more

Sell7 min read | Jul 06 | m.maslon

5 Lead Generation Hacks for Ecommerce Brands

In 2017, HubSpot conducted a study to understand the relationship between customers and brands, and how it is evolving. The study revealed that 63% of marketers report... read more

Connect10 min read | Jul 04 | Natalia Misiukiewicz

Why Even A-list Online Retailers’ Emails Land In Spam – Improve Your Email Deliverability

Email deliverability is one of the most important issues in email marketing. A lot of people might have problems with their email deliverability and not even know about... read more

Connect6 min read | Jun 26 | Natalia Misiukiewicz

How Trends Are Changing with Unified Communication

Cloud-based unified communication is a platform that has all the possible ways of making communication. It includes phone calls, emails, chat or plain text messaging. It... read more

Grow6 min read | Jun 21 | Arif Rashid

How to Enhance the Quality of Business with Just 7 Simple Tricks

As we move towards a more digitized sphere in terms of marketplaces, competition in business gets stiffer every day. Whether you are a financial advisory firm or an... read more

Support7 min read | Jun 19 | Olga Rogacka

Choosing the Right Customer Support Software for You

If there’s one perfect customer support software for all the businesses out there, that’s LiveChat. Obviously, I’m kidding. We love our tool, but let’s face it - people... read more

Connect8 min read | Jun 15 | Tadeusz Rzewuski

How Typography Can Change the Fate of Your Email Campaigns

Here are 3 beautiful emails. Can you see the common thread between all the three of them? You’ll notice that all 3 emails have different fonts and the emotions induced by... read more

Connect8 min read | Jun 12 | m.maslon

YouTube SEO Tips: How to Rank Your Video Higher

YouTube is the second largest search engine and videos are the most engaging content on the web nowadays. Ecommerce can definitely harness that power showing products in... read more

Connect10 min read | May 25 | Olga Rogacka

How We Reached 100,000 Unique Views a Month on LiveChat Blog

4 years ago, I was given the challenge to write my first article for the LiveChat Blog. The subject of the post was supposed to be about customer service. I dug a little... read more

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