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Recent articles
Sell6 min read | Jul 20 | Raj Jana
Designing a Content Marketing Strategy to Boost Customer Loyalty
When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty... read more
Connect6 min read | Jul 12 | Justyna Polaczyk
How to Turn Dunning Process into a Positive Customer Experience
“Dunning” is a word that can send cold thrills down your spine. For business owners, it’s a rather unpleasant process of trying to collect the receivable amount. For... read more
Sell7 min read | Jul 06 | m.maslon
5 Lead Generation Hacks for Ecommerce Brands
In 2017, HubSpot conducted a study to understand the relationship between customers and brands, and how it is evolving. The study revealed that 63% of marketers report... read more
Connect10 min read | Jul 04 | Natalia Misiukiewicz
Why Even A-list Online Retailers’ Emails Land In Spam – Improve Your Email Deliverability
Email deliverability is one of the most important issues in email marketing. A lot of people might have problems with their email deliverability and not even know about... read more
Connect6 min read | Jun 26 | Natalia Misiukiewicz
How Trends Are Changing with Unified Communication
Cloud-based unified communication is a platform that has all the possible ways of making communication. It includes phone calls, emails, chat or plain text messaging. It... read more
Grow6 min read | Jun 21 | Arif Rashid
How to Enhance the Quality of Business with Just 7 Simple Tricks
As we move towards a more digitized sphere in terms of marketplaces, competition in business gets stiffer every day. Whether you are a financial advisory firm or an... read more
Support7 min read | Jun 19 | Olga Rogacka
Choosing the Right Customer Support Software for You
If there’s one perfect customer support software for all the businesses out there, that’s LiveChat. Obviously, I’m kidding. We love our tool, but let’s face it - people... read more
Connect8 min read | Jun 15 | Tadeusz Rzewuski
How Typography Can Change the Fate of Your Email Campaigns
Here are 3 beautiful emails. Can you see the common thread between all the three of them? You’ll notice that all 3 emails have different fonts and the emotions induced by... read more
Connect8 min read | Jun 12 | m.maslon
YouTube SEO Tips: How to Rank Your Video Higher
YouTube is the second largest search engine and videos are the most engaging content on the web nowadays. Ecommerce can definitely harness that power showing products in... read more
Connect10 min read | May 25 | Olga Rogacka
How We Reached 100,000 Unique Views a Month on LiveChat Blog
4 years ago, I was given the challenge to write my first article for the LiveChat Blog. The subject of the post was supposed to be about customer service. I dug a little... read more
