Business Communication Explained - Success by LiveChat®

Grow6 min read | Jun 21 | Arif Rashid

How to Enhance the Quality of Business with Just 7 Simple Tricks

As we move towards a more digitized sphere in terms of marketplaces, competition in business gets stiffer every day. Whether you are a financial advisory firm or an... read more

Support7 min read | Jun 19 | Olga Rogacka

Choosing the Right Customer Support Software for You

If there’s one perfect customer support software for all the businesses out there, that’s LiveChat. Obviously, I’m kidding. We love our tool, but let’s face it - people... read more

Connect8 min read | Jun 15 | Tadeusz Rzewuski

How Typography Can Change the Fate of Your Email Campaigns

Here are 3 beautiful emails. Can you see the common thread between all the three of them? You’ll notice that all 3 emails have different fonts and the emotions induced by... read more

Connect8 min read | Jun 12 | m.maslon

YouTube SEO Tips: How to Rank Your Video Higher

YouTube is the second largest search engine and videos are the most engaging content on the web nowadays. Ecommerce can definitely harness that power showing products in... read more

Connect10 min read | May 25 | Olga Rogacka

How We Reached 100,000 Unique Views a Month on LiveChat Blog

4 years ago, I was given the challenge to write my first article for the LiveChat Blog. The subject of the post was supposed to be about customer service. I dug a little... read more

Connect11 min read | May 25 | Giedre Sulcinskaite

8 Lead Nurturing Email Alternatives Worth Exploring

Lead nurturing is commonly associated with email outreach. However, long gone are the days when sending emails was the only way to reach out to your leads directly. Today... read more

Connect8 min read | May 18 | Justyna Polaczyk

5 Tips for Improving Online Communication with Customers (And 5 Traps to Avoid)

How many of you have ever argued online about politics, religion or lifestyle (or whether it's Laurel or Yanny)? I bet that most of you did that. What were your feelings... read more

Connect7 min read | May 15 | m.maslon

How the Company Retreat Can REALLY Bring People Together

A mixture of different cultures, classical monuments, and parks on every corner with a clean flavour of malt and hops during the weekend. Ah, Vienna. That’s the place we... read more

Support7 min read | May 11 | Justyna Polaczyk

What Is GDPR Compliance and Why You Should Care

“Online privacy” is a big phrase recently, but might seem to be underestimated by online users at the same time. Let’s take the Facebook-Cambridge Analytica data scandal.... read more

Support7 min read | May 04 | Paweł Hałabuda

6 Best AI Chatbots to Improve Your Customer Service

Your corporate image depends on the customer service you provide. A once unsatisfied client is unlikely to use your product again. That’s why you should take every... read more

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