Business Communication Explained - Success by LiveChat®

Connect7 min read | Aug 16 | Olga Rogacka

Slack Best Practices from LiveChat Team

Every time I sit down to write this post, I’m distracted by a message from my colleague about this thing I need to hear, a notification about the package that came, or a... read more

Connect7 min read | Aug 03 | Rohan Ayyar

4 Customer-Focused Master Strokes that Winning Companies Get Right

It’s easy to envy great brands for their loyal customer base or their fabulous products. However beneath that sheen of success, we don’t get to see the thousands of hours... read more

Sell8 min read | Jul 31 | Natalia Misiukiewicz

The New SEO “Normal” – Data Driven Marketing

For years, marketers have watched as Google has changed its algorithms, and they have adjusted accordingly. Why? Because they want to get on at least first page of... read more

Connect7 min read | Jul 27 | Natalia Misiukiewicz

9 Tips to Write Re-Engagement Emails that Get Results

Over time you will build up a list of inactive subscribers. These are people who, for a variety of reasons, haven’t engaged in a while. It’s worth your time to boot up a... read more

Connect7 min read | Jul 24 | Natalia Misiukiewicz

How to Deliver Outstanding Customer Experience Using Cognitive Solutions

Customers run any business today. They have the power to evangelize and grow your brand organically to the next level. This demands pure persuasion in terms of learning... read more

Sell6 min read | Jul 20 | Raj Jana

Designing a Content Marketing Strategy to Boost Customer Loyalty

When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty... read more

Connect6 min read | Jul 12 | Justyna Polaczyk

How to Turn Dunning Process into a Positive Customer Experience

“Dunning” is a word that can send cold thrills down your spine. For business owners, it’s a rather unpleasant process of trying to collect the receivable amount. For... read more

Sell7 min read | Jul 06 | m.maslon

5 Lead Generation Hacks for Ecommerce Brands

In 2017, HubSpot conducted a study to understand the relationship between customers and brands, and how it is evolving. The study revealed that 63% of marketers report... read more

Connect10 min read | Jul 04 | Natalia Misiukiewicz

Why Even A-list Online Retailers’ Emails Land In Spam – Improve Your Email Deliverability

Email deliverability is one of the most important issues in email marketing. A lot of people might have problems with their email deliverability and not even know about... read more

Connect6 min read | Jun 26 | Natalia Misiukiewicz

How Trends Are Changing with Unified Communication

Cloud-based unified communication is a platform that has all the possible ways of making communication. It includes phone calls, emails, chat or plain text messaging. It... read more

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