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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Sell5 min read | Nov 02 | Brandon Leibowitz

How to Increase Conversions and Leads With LiveChat

The main problem faced by customers during online shopping is they do not have someone to answer their questions right away. And they want to have someone to address... read more

Grow5 min read | Oct 30 | Olga Rogacka

Embracing Halloween on Chat with Your Customers

The Holiday season is right around the corner. It means more chats, more sales, more… work! Am I right? If you follow our blog, you know already how to make the most out... read more

Grow7 min read | Oct 26 | m.maslon

Best Software for Every Stage of Email Marketing

One of the most comprehensive marketing tasks is to make your email attract subscribers’ attention in their busy inboxes. According to VentureBeat, email marketing... read more

Support9 min read | Oct 19 | m.maslon

Tips for Providing the Excellent Twitter Customer Service

Social media has changed customer service forever and buyers are benefiting most. But this shift makes the jobs of customer service teams’ harder. They now face the daily... read more

Support6 min read | Oct 16 | m.maslon

6 Signs That Show Your Customers Are Happy with Your Service

In the competitive markets these days, if there is anything that determines your organization’s success or failure, then it is your customer service. The importance of... read more

Sell7 min read | Oct 12 | m.maslon

How to Increase Ecommerce Conversion Rate with Live Chat

I like to dig out marketing insights like a gold miner digs for gold. Uncovering a new marketing insight is like discovering a gold nugget that has the potential to... read more

Grow6 min read | Oct 05 | Tyson Quick

5 Landing Page Best Practices Proven to Convert in All Campaigns

A majority of businesses feel that generating leads is one of their top challenges, which isn’t much of a surprise considering: 61% of companies run 5 or less landing... read more

Support10 min read | Sep 19 | Olga Rogacka

Customer Success Management in SaaS – LiveChat Team Strategy

Companies that take customer service seriously and make it a priority in the early stages of existence, shouldn’t forget about customer success management. It’s often... read more

Grow5 min read | Sep 12 | Natalia Misiukiewicz

How to Make Webinars a Powerful B2B Sales Tool

How many webinars have you attended in your whole professional life? How many of them were a good value for time spent on watching? You may have noticed a lot of... read more

Sell7 min read | Sep 07 | Natalia Misiukiewicz

6 Email Personalization Techniques You Can Start Using in Your Campaigns

As sophisticated digital marketing strategies continue to evolve and produce impressive results, a question that often comes up is: “is email marketing still relevant?”... read more

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