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Recent articles
Sell5 min read | Nov 02 | Brandon Leibowitz
How to Increase Conversions and Leads With LiveChat
The main problem faced by customers during online shopping is they do not have someone to answer their questions right away. And they want to have someone to address... read more
Grow5 min read | Oct 30 | Olga Rogacka
Embracing Halloween on Chat with Your Customers
The Holiday season is right around the corner. It means more chats, more sales, more… work! Am I right? If you follow our blog, you know already how to make the most out... read more
Grow7 min read | Oct 26 | m.maslon
Best Software for Every Stage of Email Marketing
One of the most comprehensive marketing tasks is to make your email attract subscribers’ attention in their busy inboxes. According to VentureBeat, email marketing... read more
Support9 min read | Oct 19 | m.maslon
Tips for Providing the Excellent Twitter Customer Service
Social media has changed customer service forever and buyers are benefiting most. But this shift makes the jobs of customer service teams’ harder. They now face the daily... read more
Support6 min read | Oct 16 | m.maslon
6 Signs That Show Your Customers Are Happy with Your Service
In the competitive markets these days, if there is anything that determines your organization’s success or failure, then it is your customer service. The importance of... read more
Sell7 min read | Oct 12 | m.maslon
How to Increase Ecommerce Conversion Rate with Live Chat
I like to dig out marketing insights like a gold miner digs for gold. Uncovering a new marketing insight is like discovering a gold nugget that has the potential to... read more
Grow6 min read | Oct 05 | Tyson Quick
5 Landing Page Best Practices Proven to Convert in All Campaigns
A majority of businesses feel that generating leads is one of their top challenges, which isn’t much of a surprise considering: 61% of companies run 5 or less landing... read more
Support10 min read | Sep 19 | Olga Rogacka
Customer Success Management in SaaS – LiveChat Team Strategy
Companies that take customer service seriously and make it a priority in the early stages of existence, shouldn’t forget about customer success management. It’s often... read more
Grow5 min read | Sep 12 | Natalia Misiukiewicz
How to Make Webinars a Powerful B2B Sales Tool
How many webinars have you attended in your whole professional life? How many of them were a good value for time spent on watching? You may have noticed a lot of... read more
Sell7 min read | Sep 07 | Natalia Misiukiewicz
6 Email Personalization Techniques You Can Start Using in Your Campaigns
As sophisticated digital marketing strategies continue to evolve and produce impressive results, a question that often comes up is: “is email marketing still relevant?”... read more
