Business Communication Explained - Success by LiveChat®

Support9 min read | Aug 14 | Natalia Misiukiewicz

How to Reply to Negative Reviews: A Short Guide for Business Owners

Everyone has an opinion. Thanks to the Internet, everyone can share what they think in an open forum. Yelp, Google Reviews, Houzz, and more serve as the review platforms... read more

Connect6 min read | Jul 12 | Natalia Misiukiewicz

Visual Email Marketing Best Practices

Human brains are programmed in such a way that they process visuals 60,000 faster than words. If you have ever visited a primitive cave, the paintings on the wall would... read more

Connect6 min read | Jun 26 | m.maslon

How Brand Loyalty Flows Naturally as a Consequence of Customer Experience

Customer loyalty happens when a customer decides to keep purchasing a product regardless of the various situational factors and canvassing that goes around them.... read more

Support10 min read | Jun 03 | m.maslon

9 Mistakes You’re Making in Your Live Chat Support (and How to Correct Them)

Live chat is a great way of increasing customer engagement and boosting website conversions. When used well, it can enable you to offer excellent customer support, save... read more

Sell9 min read | May 10 | m.maslon

Ultimate Guide to Setting up Your First Online Shop With Shopify and WooCommerce

Business ideas require effective actions to become a reality. Obviously, everyone wants to earn cash from their ideas. But who says that you have to spend hundreds and... read more

Support8 min read | May 07 | d.gawel

Why People Go Public with Their Customer Service Nightmares

Most of us can’t get enough of positive customer service stories, but we can surely learn way more from customers that leave us with fanfare. We all know that bad... read more

Connect8 min read | May 03 | Justyna Polaczyk

Inspiring Social Media Campaigns To Drive Your 2019 Marketing

Brands are nothing without a social media presence. None can stand to miss the opportunity to interact and engage with their customers and generate massive profits in... read more

Inside LiveChat®6 min read | Apr 29 | Olga Rogacka

LiveChat for Managers: Plan your Team’s Work with These Features

Hey you, Manager! Ever wondered how to encompass people working on a chat? Or do you prefer leaving them all alone because they handle customers well anyway? They... read more

Inside LiveChat®5 min read | Apr 24 | Olga Rogacka

LiveChat for Managers: Adding LiveChat to Your Website and First Steps After

It doesn't matter if your customer service team consists of 2 or 22 people – you can always try something new to make their work more efficient. To help you with that,... read more

Connect7 min read | Apr 16 | d.gawel

How to Use Drip Campaign to Nurture Your Leads

In the last few years, email has really set itself as the most popular and widespread means of marketing. For now, it is the main tool for business communication, one of... read more

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