Business Communication Explained - Success by LiveChat®

News8 min read | Jan 14 | Kuba Rogalski

CES 2020 and What the Future Holds for Us

With over 175 thousand attendees and more than 4.5 thousand exhibiting companies at CES 2019, I couldn’t wait to see what this year’s edition would bring to the table!... read more

Grow9 min read | Jan 03 | Natalia Misiukiewicz

How to Write a High-Converting Case Study

Most content marketers focus on traffic. They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. There... read more

Support8 min read | Dec 20 | Robin Singh

How to Make Data-Driven Employee Training Decisions

Employee training can bring you countless benefits, some obvious and some welcome, yet surprising, side-effects. However, not all employee training programs bring the... read more

Inside LiveChat®4 min read | Dec 12 | Natalia Misiukiewicz

LiveChat for Managers: What’s New in Reports?

As you might have noticed, we moved things around in the Reports section. Now, there are five categories, plus the summary and data export. Don’t worry, all reports are... read more

Connect9 min read | Dec 06 | m.maslon

How Does Influencer Marketing Improve Customer Experience

Let me share something interesting with you. Around 40% of people online use ad blockers. The rest? They’re blind to ads. That means there’s no easy way of reaching your... read more

Sell13 min read | Nov 20 | David Street

Black Friday Retail: How Offline and Online Will Live in Harmony

Can you feel it, coming in the air tonight? It's a big holiday season for retail. Bigger than 80's hair. We hacked the mainframe and found the secret data – this could be... read more

Sell8 min read | Nov 18 | Erik Totten

Last-Minute Tips for Ecommerce Success on Cyber Monday

Can you feel it, coming in the air tonight? It's a big holiday season for retail. Bigger than 80's hair. We hacked the mainframe and found the secret data – this could be... read more

Sell8 min read | Oct 31 | m.maslon

4 Automation Strategies to Earn Your Customer’s Loyalty

We live in a culture of instant gratification, and consumers expect a fast and convenient customer experience from brands 24/7/365. So, the ability to deliver an... read more

Support8 min read | Oct 24 | Olga Rogacka

LiveChat for Managers: How Do You Perform Compared to Your Local Competition

In one of our recent posts, we’ve talked about measuring the ROI of customer service. You’ve learned how to set up goals, measure them, and check the reports in the... read more

Connect8 min read | Oct 21 | Shane Barker

How to Use Analytics to Create Successful Email Marketing Campaigns

Did you know that 93% of B2B marketers use email for content distribution? What’s more, 40% of marketers agreed that email newsletters are crucial for the success of... read more

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