Business Communication Explained - Success by LiveChat®

News2 min read | Mar 11 | David Street

Automated Delivery Robots Are Taking Advantage of Emptier-Than-Usual Streets

Automated vehicles run into things. Some are big and fast enough to hurt people. So what better time to test them than when people are afraid to go outside? The robots... read more

Sell8 min read | Mar 10 | Erik Totten

Anticipating Disruption with Conversational Advertising

Conversational advertising is upending traditional approaches to advertising. Print, radio, TV, and online advertising have all had their moments in the spotlight, but... read more

News2 min read | Mar 10 | David Street

A Breakout Moment for Remote Work and Study Technology

Anyone coming to work last Friday already felt the word “crisis” hanging in the air among the real, or imagined, COVID-19 viruses. Then came news of an oil price war.... read more

Sell5 min read | Mar 06 | Erik Totten

10 Steps to Gain and Retain Trust on Your Ecommerce Website

So, you’ve had a gorgeous ecommerce website designed. The landing page is relevant and clean, with eye-catching call-to-actions and compelling SEO optimized content. Your... read more

News4 min read | Mar 04 | David Street

Challenges and Opportunities for the Tech Industry After Coronavirus

The COVID-19 virus is testing the solidity of all parts of society, the tech industry included. Five key developments are worth paying attention to. An ecommerce boom... read more

Support9 min read | Mar 03 | Erik Totten

The Empathy Economy: Marrying AI and Customer Service

Theodore Roosevelt was ahead of his time when he said, “The most important single ingredient in the formula of success is knowing how to get along with people.” Of... read more

Connect9 min read | Feb 14 | Marta Kuzma

Love Cliches That Make Good Customer Service Advice

This is the non-cheesy Valentine’s Day article you’ve been looking for. This is the V-day special you won’t be ashamed to read at work, but which made me cover my screen... read more

Grow8 min read | Feb 03 | Kuba Rogalski

5 Marketing Lessons from Super Bowl LIV

Some Sundays are more special than others. Can they get any more unique than Super Sunday? I don’t think so. When you think about it, hardly any other sporting event can... read more

Support5 min read | Jan 29 | Aneta Szotek

LiveChat and HelpDesk Integration: Maximize Email Support

In 2023, email is still the major channel for customer support. That’s a fact. According to a HubSpot study, 62% of customers want to use email to communicate with... read more

Connect9 min read | Jan 23 | Kuba Rogalski

Why Building a Community Is Crucial for Your Brand

Unless you’re in the middle of nowhere, there are probably a number of different products around you. Whether it’s a chair you’re sitting on, a computer you’re using for... read more

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