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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

News4 min read | Mar 18 | David Street

Is Your Price Right? Consumers May Pay Closer Attention to Prices in Tougher Economic Times

The Price is Right, in its current version, has been on the air since 1972. It's closing in on 10,000 episodes. Surprisingly, the popular game show hasn't changed much... read more

News2 min read | Mar 17 | David Street

Amazon Goes Big, Walmart Keeps Calm During Coronavirus Outbreak

Amazon announced yesterday that they plan on hiring 100,000 additional workers to deliver "critical supplies directly to the doorsteps of people who need them." The... read more

Connect5 min read | Mar 16 | Erik Totten

8 Essential Metrics for an Effective Email Campaign

Effective email campaigns are a part of every successful marketer’s toolbox. For an email campaign to be effective, you need to know if it is working. If you don’t know,... read more

News2 min read | Mar 16 | David Street

Obstacles Remain for Telemedicine, Even After Increased Use During Coronavirus Outbreak

On Friday, President Trump announced the loosening of federal restrictions on the use of telemedicine in the US. He described telemedicine as "a fairly new and incredible... read more

Inside LiveChat®2 min read | Mar 14 | Olga Rogacka

We Are Ready to Support You

These are not easy times for many businesses. If your company is affected by these extraordinary circumstances, LiveChat wants to support you as much as possible. When... read more

Connect5 min read | Mar 13 | Erik Totten

9 Steps to Create Customer Loyalty on Your Ecommerce Website

Although trust and loyalty are similar topics, they aren’t the same. Trust gets you to buy a product from a vendor or brand, while loyalty keeps you buying products from... read more

News2 min read | Mar 13 | David Street

NBA Players to Work Remotely as Esports Athletes

Yesterday, the National Basketball Association (NBA) announced the suspension of the season until further notice. The risks from players infected with coronavirus and... read more

Support7 min read | Mar 12 | Kuba Rogalski

What Does Customer Service and Marketing Have in Common

Most companies have many different departments, like sales, human resources, marketing, customer service, and so on. Not so long ago, we didn't care that much about how... read more

News5 min read | Mar 12 | David Street

Elon Musk Talks up Starlink as a New Breed of Internet Service Provider Takes Off

After the launch of Sputnik 1 on October 4, 1957, Americans looked up from their backyards and saw a threat. Maybe some recognized the progress the first artificial... read more

News2 min read | Mar 11 | David Street

Automated Delivery Robots Are Taking Advantage of Emptier-Than-Usual Streets

Automated vehicles run into things. Some are big and fast enough to hurt people. So what better time to test them than when people are afraid to go outside? The robots... read more

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