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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Inside LiveChat®2 min read | Mar 14 | Olga Rogacka

We Are Ready to Support You

These are not easy times for many businesses. If your company is affected by these extraordinary circumstances, LiveChat wants to support you as much as possible. When... read more

Connect5 min read | Mar 13 | Erik Totten

9 Steps to Create Customer Loyalty on Your Ecommerce Website

Although trust and loyalty are similar topics, they aren’t the same. Trust gets you to buy a product from a vendor or brand, while loyalty keeps you buying products from... read more

News2 min read | Mar 13 | David Street

NBA Players to Work Remotely as Esports Athletes

Yesterday, the National Basketball Association (NBA) announced the suspension of the season until further notice. The risks from players infected with coronavirus and... read more

Support7 min read | Mar 12 | Kuba Rogalski

What Does Customer Service and Marketing Have in Common

Most companies have many different departments, like sales, human resources, marketing, customer service, and so on. Not so long ago, we didn't care that much about how... read more

News5 min read | Mar 12 | David Street

Elon Musk Talks up Starlink as a New Breed of Internet Service Provider Takes Off

After the launch of Sputnik 1 on October 4, 1957, Americans looked up from their backyards and saw a threat. Maybe some recognized the progress the first artificial... read more

News2 min read | Mar 11 | David Street

Automated Delivery Robots Are Taking Advantage of Emptier-Than-Usual Streets

Automated vehicles run into things. Some are big and fast enough to hurt people. So what better time to test them than when people are afraid to go outside? The robots... read more

Sell8 min read | Mar 10 | Erik Totten

Anticipating Disruption with Conversational Advertising

Conversational advertising is upending traditional approaches to advertising. Print, radio, TV, and online advertising have all had their moments in the spotlight, but... read more

News2 min read | Mar 10 | David Street

A Breakout Moment for Remote Work and Study Technology

Anyone coming to work last Friday already felt the word “crisis” hanging in the air among the real, or imagined, COVID-19 viruses. Then came news of an oil price war.... read more

Sell5 min read | Mar 06 | Erik Totten

10 Steps to Gain and Retain Trust on Your Ecommerce Website

So, you’ve had a gorgeous ecommerce website designed. The landing page is relevant and clean, with eye-catching call-to-actions and compelling SEO optimized content. Your... read more

News4 min read | Mar 04 | David Street

Challenges and Opportunities for the Tech Industry After Coronavirus

The COVID-19 virus is testing the solidity of all parts of society, the tech industry included. Five key developments are worth paying attention to. An ecommerce boom... read more

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