success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

News2 min read | Apr 27 | David Street

Small Business Survey Shows a Mix of Pain and Optimism

Goldman Sachs released the results of a survey of over 1,700 American small businesses today. The conclusions are not surprising. Both small business owners and their... read more

ConnectSell0 min read | Apr 27 | Marcos Bravo

Video Games & Social Media Voice: Insights with Michal Napora

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Connect3 min read | Apr 27 | Marcos Bravo

How to Write Out of Office Emails That Convert

Offer an immediate solution to most, some of the most common problems. Once a year most of us we get vacations right? and one of the first things we do before leaving the... read more

News2 min read | Apr 24 | David Street

For Better or Worse, Computer Algorithms Are on the Front Lines of the COVID-19 Pandemic

Would you let a computer algorithm make a life or death decision about your health? Many health professionals were skeptical about the widespread use of artificial... read more

Grow7 min read | Apr 24 | Olga Rogacka

8 Steps for Switching to Remote Work in a Tech Company

For a company that has never attempted remote work, it takes weeks, months, or even years, to make that transition smoothly. However, with Covid-19, we don’t have that... read more

News2 min read | Apr 23 | David Street

News in a Number: Tech Stocks Are Dominating

40.64 Percentage point difference in performance over the last three months between Amazon and the S&P 500. As markets closed on Tuesday, Amazon stock was up 23.05%... read more

News3 min read | Apr 22 | David Street

Netflix Shows Strong Results, Doubles Down on Great Customer Service

It’s as obvious as the ending of a formulaic TV series. Everyone is stuck at home and looking for ways to pass the time. Netflix offers a lot of ways to pass the time.... read more

News2 min read | Apr 21 | David Street

New Data Shows How Much Local Conditions Affect Air Pollution

How we work and conduct business affects the environment in too many ways to count. Recent data about how pollution levels have changed during COVID-19 lockdowns also... read more

Connect2 min read | Apr 21 | David Street and Marcos Bravo

Welcome to Success

Success by LiveChat is a completely new take on how we distribute our digital content – actionable articles and videos to help your business thrive. We are moving away... read more

Grow7 min read | Apr 21 | Marta Kuzma

7 Reasons Why Giving Feedback at Work Fails

Being part of a team comes with various responsibilities. Of course, you have to do your part, but what about supporting others? Being asked for feedback often causes... read more

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