success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

GrowSell4 min read | May 04 | Marcos Bravo

The Best Marketing Tool You Can Use

We like to imitate others, we want to be like other people too. The best examples are Hotmail and Apple Every hour a hundred million conversations about brands are... read more

Connect6 min read | May 01 | Erik Totten

9 Steps to Implement Dark Social Into Your Marketing Plan

There’s a quiet revolution happening on social media platforms that I’ll bet you haven’t noticed.  Dark social, which is social communication that can’t be tracked... read more

News2 min read | May 01 | David Street

Retail is Struggling, but Physical Stores Won’t Soon Disappear

It’s the first of the month. Time to pay rent. Not everyone is paying, though. Many retailers are saying they won’t pay normal rent given the current conditions. Gap is... read more

Grow10 min read | Apr 30 | m.maslon

41 Marketing Automation Tools – The Complete List for 2020

Marketing automation software can help you effortlessly scale various marketing tasks yet still deliver a personalized experience for customers. Currently, most... read more

News2 min read | Apr 30 | David Street

News in a Number: Coffee Sales Jitter but Hope Remains

11 The last time Starbucks saw a decrease in same-store sales was 11 years ago. Not surprisingly, Starbucks’ results for this past quarter weren’t impressive. Just as for... read more

News3 min read | Apr 29 | David Street

3 Niches Seeing More Business During the Pandemic

Necessity is the mother of invention. But sometimes the solution to a problem already exists. It takes the right problem to bring that solution into the spotlight. Here... read more

Sell0 min read | Apr 29 | Marcos Bravo

10 Steps You Can Take to Generate Trust in Your Website

read more

Connect7 min read | Apr 28 | Kuba Rogalski

How COVID-19 Has Changed Our Media Consumption

COVID-19 has changed our lives in more ways than we would have ever imagined. To stop the coronavirus from spreading, governments across the world recommended social... read more

News3 min read | Apr 28 | David Street

Innovation Is a Mixed Bag in the Time of COVID-19

Marc Andreessen recently criticized Western businesses and governments for “our widespread inability to build.” A titan in the venture capital world, when he speaks,... read more

Connect0 min read | Apr 28 | Marcos Bravo

How to Create a Happy Workplace With the Fish! Philosophy

read more

Start your free LiveChat® trial

Free 14-day trial No credit card required