success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

News4 min read | May 08 | David Street

Bluetooth Contact Tracing Applications Have a Hard Road Ahead

Contact tracing is as old as germ theory. If you know that little infectious bugs jump from person to person, it makes sense to track down infected people and those they... read more

Inside LiveChat®4 min read | May 07 | Malgorzata Sikora

LiveChat Legal: Crafting Your Data Security Policy

There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company.... read more

News3 min read | May 07 | David Street

News in a Number: Chatbots, It’s Complicated

9.4 billion The number of parameters in Facebook’s latest chatbot, which the company claims is the most engaging and human chatbot ever created. Some say competition is... read more

GrowSupport0 min read | May 07 | Marcos Bravo

10 Best Public Speaking Tips – Part 1

read more

News3 min read | May 06 | David Street

Global Trust Barometer Updated, Still Hard to Know Who to Trust

The Edelman Trust Barometer received a spring update. The new survey data reveal interesting trends related to the global COVID-19 pandemic. Edelman, a global public... read more

Connect0 min read | May 06 | Marcos Bravo

Becoming a Video Creator & Brand Face with Chia Luen Lee

read more

News5 min read | May 05 | David Street

Online Food Platforms Set to Grow Despite the Pandemic

Online food platforms of all kinds must be killing it right now, right? Even with a captive audience of consumers in lockdown, larger services such as Deliveroo and Uber... read more

Connect3 min read | May 05 | Marcos Bravo

This Is the Secret to Doing Storytelling Right

People don’t stay in one place for too long if you don’t give them something to stay for Storytelling is one of the most used buzzwords in marketing these... read more

News2 min read | May 04 | David Street

Tourism Goes Domestic as Travel Industry Looks for Revenue Sources

Norwegian Airlines was in rough shape. And that was before the pandemic. The struggling airline just got some help from the Norwegian government. Other airlines all over... read more

Support15 min read | May 04 | Erik Totten

Building Relationships = Customer Success: 1-on-1 with a Customer Success Manager

Customer service is important at LiveChat in a couple of ways. First, we sell a SaaS solution to help companies provide top-notch customer service. Second, and just as... read more

Start your free LiveChat® trial

Free 14-day trial No credit card required