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Recent articles
News4 min read | May 08 | David Street
Bluetooth Contact Tracing Applications Have a Hard Road Ahead
Contact tracing is as old as germ theory. If you know that little infectious bugs jump from person to person, it makes sense to track down infected people and those they... read more
Inside LiveChat®4 min read | May 07 | Malgorzata Sikora
LiveChat Legal: Crafting Your Data Security Policy
There is no question that data security is important. If you run an online-related business, you should know how to apply good data security standards for your company.... read more
News3 min read | May 07 | David Street
News in a Number: Chatbots, It’s Complicated
9.4 billion The number of parameters in Facebook’s latest chatbot, which the company claims is the most engaging and human chatbot ever created. Some say competition is... read more
News3 min read | May 06 | David Street
Global Trust Barometer Updated, Still Hard to Know Who to Trust
The Edelman Trust Barometer received a spring update. The new survey data reveal interesting trends related to the global COVID-19 pandemic. Edelman, a global public... read more
Connect0 min read | May 06 | Marcos Bravo
Becoming a Video Creator & Brand Face with Chia Luen Lee
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News5 min read | May 05 | David Street
Online Food Platforms Set to Grow Despite the Pandemic
Online food platforms of all kinds must be killing it right now, right? Even with a captive audience of consumers in lockdown, larger services such as Deliveroo and Uber... read more
Connect3 min read | May 05 | Marcos Bravo
This Is the Secret to Doing Storytelling Right
People don’t stay in one place for too long if you don’t give them something to stay for Storytelling is one of the most used buzzwords in marketing these... read more
News2 min read | May 04 | David Street
Tourism Goes Domestic as Travel Industry Looks for Revenue Sources
Norwegian Airlines was in rough shape. And that was before the pandemic. The struggling airline just got some help from the Norwegian government. Other airlines all over... read more
Support15 min read | May 04 | Erik Totten
Building Relationships = Customer Success: 1-on-1 with a Customer Success Manager
Customer service is important at LiveChat in a couple of ways. First, we sell a SaaS solution to help companies provide top-notch customer service. Second, and just as... read more
