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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

News2 min read | Apr 20 | David Street

DIY Sourdough Device Is Also a Brilliant Marketing Campaign

Baking bread at home is trending. Even those who fail at it are throwing their bread fail pictures on social media for the world to see. The commentaries have a pinch of... read more

GrowSupport2 min read | Apr 17 | Marcos Bravo

How to Deal With a Difficult Team Member

Not everybody is meant to work well in teams. Most of us have been part of a team either in school or sports or later in your life and work. Teamwork is what makes things... read more

News5 min read | Apr 17 | Erik Totten

Looking for the Helpers: Everybody Doing Their Part

If I’ve been reminded of any one thing during the outbreak of the novel coronavirus, it’s that people are, for the most part, inherently good. It’s an important reminder... read more

GrowSell0 min read | Apr 17 | Marcos Bravo

Startups, Investments, and a Little Bit of Brexit With Jack Thompson

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News5 min read | Apr 16 | Erik Totten

Looking for the Helpers: Women Leading the Way

A whopping 70% of healthcare workers around the world are women. In China, 90% of nurses are. That’s a lot of women putting their health at risk and risking their lives... read more

SellSupport4 min read | Apr 16 | Marcos Bravo

How to Make a Negative Answer Sound Positive

If you’re a client and someone tells you I don’t know, you will start feeling why don’t you know?? you work here!! But we can turn that around, we can... read more

GrowSell0 min read | Apr 16 | Marcos Bravo

This Is the Right Way to Approach Customers!

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Inside LiveChat®4 min read | Apr 15 | d.gawel

Introducing Our New Visual Identity

Rebranding is always a tough decision. Especially when you’re about to replace your logo after showing it to millions of users over 10 years. Eventually, we decided to go... read more

News5 min read | Apr 15 | Erik Totten

Looking for the Helpers During Economic Meltdown: Dan Price and Gravity Payments

Perhaps you’ve heard of CEO Dan Price and his company, Gravity Payments. Price made headlines five years ago when he did two things. He instituted a minimum salary of... read more

Inside LiveChat®6 min read | Apr 14 | Daria Zaboj

6 Tips to Optimize Your Small Business’s Communication During the COVID-19 Outbreak |Using ChatBot

The outbreak of COVID-19 has put plenty of businesses in a tight spot. No matter the size and industry, firms need to adjust their strategies to the changing market... read more

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