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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

News3 min read | Aug 20 | Erik Totten

Google’s New Career Certificate Program Will Further Rattle Colleges and Universities

As if COVID-19 hadn’t already disrupted higher education enough, Google’s most recent announcement throws more fuel on the fire. The tech giant will expand its Career... read more

Grow11 min read | Aug 20 | Filip Jaskolski

Fostering Creativity in the Workplace with Filip Jaskolski [Interview]

Is there anything that hasn’t already been said about creativity? Something other than catchphrases, buzzwords, and slogans? Something that has value and real-life... read more

0 min read | Aug 19 | Marcos Bravo

Emotional Marketing

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0 min read | Aug 19 | Marcos Bravo

Doing Quora the Right Way

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Connect7 min read | Aug 13 | Kuba Rogalski

What’s Asynchronous Communication and How Can It Help Increase Your Productivity?

Thousands of companies around the world switched to working remotely nearly six months ago. The majority of them were completely new to remote work. Obviously, it took... read more

0 min read | Aug 13 | Marcos Bravo

Using Marketing Data Effectively: Insights with Jakub Fidala

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News3 min read | Aug 12 | Erik Totten

Pandemic Trading Pushes Startup Brokerage Firm Robinhood to the Top in Monthly Trades

Startup online brokerage firm Robinhood recorded more daily average revenue trades (DARTs) in June than any of its publicly-traded brokerage firm competitors. The... read more

Grow6 min read | Aug 07 | Kuba Rogalski

Do You Have What It Takes to Become a Servant Leader?

Are you a leader? Do you want to become one in the future? Becoming a leader is a process. Once you begin your journey, you’ll see that it takes constant learning to stay... read more

Inside LiveChat®5 min read | Aug 06 | Malgorzata Sikora

Brand Matters: How to Use Branding and Protect It at the Same Time

Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more

News3 min read | Aug 06 | Erik Totten

In a First, New York Times Rakes in More Revenue Through Digital Than Print

For the first time in the company’s history, The New York Times Co. posted more quarterly revenue in its digital sector than it did with print operations. The... read more

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