success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow10 min read | Sep 08 | Erik Totten

Trends in Remote Work, HR Tells Us What It All Means

Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then,... read more

Support7 min read | Sep 04 | Olga Rogacka

How to Use Positive Communication in Customer Service

Our brains don’t like the word “no.” If you were put into an MRI scanner and had that word flashed on a screen for less than one second, you’d see a sudden release of... read more

News3 min read | Sep 03 | Erik Totten

Lockdowns See Lego Sales Surge

The Lego Group joins a list of companies that have not only been able to maintain during the pandemic but have also benefited from more people being at home. The Danish... read more

Sell0 min read | Sep 03 | Marcos Bravo

Content Strategy Insights with Erik Totten

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Connect6 min read | Aug 31 | Kuba Rogalski

5 Marketing Newsletters That You Should Subscribe To Today

When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I... read more

News3 min read | Aug 27 | Erik Totten

AI Beats Experienced Human Pilot 5-0 in F-16 Dogfights

An experienced Air Force F-16 fighter pilot went head-to-head with an artificial intelligence (AI) algorithm, and the AI came out on top in each of the five dogfights. In... read more

Grow16 min read | Aug 27 | Olga Rogacka

12 Stories From Leaders: Their Mistakes and Lessons Learned

We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years.  What connects... read more

Sell0 min read | Aug 27 | Marcos Bravo

Marketing for Hardware and 3D Printers with Bartek Lanc

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Inside LiveChat®4 min read | Aug 25 | Malgorzata Sikora

How to Manage Negotiating Agreements

As a customer-centric company, at LiveChat we spent a lot of time digging into how to prepare a good and efficient agreement between us and our customers. It took a lot... read more

0 min read | Aug 24 | Marcos Bravo

How to SEO: Mastering the Basics for Marketing Success

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