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Recent articles
Grow10 min read | Sep 08 | Erik Totten
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then,... read more
Support7 min read | Sep 04 | Olga Rogacka
How to Use Positive Communication in Customer Service
Our brains don’t like the word “no.” If you were put into an MRI scanner and had that word flashed on a screen for less than one second, you’d see a sudden release of... read more
News3 min read | Sep 03 | Erik Totten
Lockdowns See Lego Sales Surge
The Lego Group joins a list of companies that have not only been able to maintain during the pandemic but have also benefited from more people being at home. The Danish... read more
Connect6 min read | Aug 31 | Kuba Rogalski
5 Marketing Newsletters That You Should Subscribe To Today
When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I... read more
News3 min read | Aug 27 | Erik Totten
AI Beats Experienced Human Pilot 5-0 in F-16 Dogfights
An experienced Air Force F-16 fighter pilot went head-to-head with an artificial intelligence (AI) algorithm, and the AI came out on top in each of the five dogfights. In... read more
Grow16 min read | Aug 27 | Olga Rogacka
12 Stories From Leaders: Their Mistakes and Lessons Learned
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects... read more
Sell0 min read | Aug 27 | Marcos Bravo
Marketing for Hardware and 3D Printers with Bartek Lanc
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Inside LiveChat®4 min read | Aug 25 | Malgorzata Sikora
How to Manage Negotiating Agreements
As a customer-centric company, at LiveChat we spent a lot of time digging into how to prepare a good and efficient agreement between us and our customers. It took a lot... read more
