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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow6 min read | Aug 07 | Kuba Rogalski

Do You Have What It Takes to Become a Servant Leader?

Are you a leader? Do you want to become one in the future? Becoming a leader is a process. Once you begin your journey, you’ll see that it takes constant learning to stay... read more

Inside LiveChat®5 min read | Aug 06 | Malgorzata Sikora

Brand Matters: How to Use Branding and Protect It at the Same Time

Branding is what defines your company. It's a message sent to customers, your visual representation, and everything that your company uses to say, “this is us,” and “this... read more

News3 min read | Aug 06 | Erik Totten

In a First, New York Times Rakes in More Revenue Through Digital Than Print

For the first time in the company’s history, The New York Times Co. posted more quarterly revenue in its digital sector than it did with print operations. The... read more

0 min read | Aug 06 | Marcos Bravo

7 Steps to Start Your TikTok Journey for Brands

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Support8 min read | Aug 03 | Shane Barker

8 Innovative Ways to Improve Your Customer Experience Using Chatbots

Did you know that US businesses lose as much as $62 billion each year because of poor customer service? In fact, poor customer experience is one of the main reasons why... read more

0 min read | Aug 03 | Marcos Bravo

LiveChat Goes Remote First: A Cultural Milestone

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News6 min read | Jul 31 | Erik Totten

News in Numbers: The First Rule of the Remote Working Club Is Being Broken, Our Size and Productivity Are Increasing

The first rule of the remote working club is being broken. What’s the first rule of the remote work club? No, it’s not Fight Club’s “we don’t talk about” the remote work... read more

0 min read | Jul 31 | Marcos Bravo

9 Steps to Leverage Dark Social in Your Marketing Strategy

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Grow6 min read | Jul 30 | Kuba Rogalski

Leadership Styles and How They Can Make or Break Your Team

Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team... read more

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