Business Communication Explained - Success by LiveChat®

Sell5 min read | Sep 07 | Natalia Misiukiewicz

Better Than A Thousand Words: Boost Your Site’s Conversion by Using Images

Does using images on your site really boost conversion? Short answer — YES, it does. But there’s more to this story than meets the eye. For one, it’s not enough to slap... read more

Grow7 min read | Sep 05 | Olga Rogacka

How to Use to–Do Lists to Have a More Productive Day

Do you ever feel that your tasks have control over you, instead of you controlling your tasks? As we build our careers, it often turns out we know what we have to do, yet... read more

Grow6 min read | Sep 01 | Justyna Polaczyk

Why Your Company Needs a Unique Value Proposition

In the age of tough online competition, one thing is sure: unless you stand out with an awesome offer or strong brand personality, you will blend in. To stand out, you... read more

Connect6 min read | Aug 28 | Olga Rogacka

Get More Chats With These Appealing Eye-Catchers

If you haven’t got a chance to have at least 10 chats on your website, you probably don’t realize how LiveChat works and how much it can do for you. After analyzing our... read more

Connect7 min read | Aug 25 | Justyna Polaczyk

The Importance of Customer Experience Culture in Hotel & Travel Industry

As you probably know, I’m nuts about customer service and great customer experience. Every time I’m on my holidays, I collect every single #custserv experience and try to... read more

Support5 min read | Aug 22 | Karen Dikson

The Art of Negotiation: How to Solve Conflicts with Tough Clients

Sales agents deal with difficult customers each day. Most of the time, it’s easy to handle this type of situation but sometimes you need to show some serious negotiation... read more

Sell4 min read | Aug 15 | m.maslon

5 Awesome Use Cases of Chatbots in Ecommerce

Long gone are the days of the old-style chatbots on sites like AOL Messenger. Many of us remember how poorly programs of the past rendered human speech, but in the... read more

Support6 min read | Aug 11 | Justyna Polaczyk

How to Use Deep Listening in Customer Service

Have you ever called customer service and tried to explain what your problem is, but you had the impression that they are not interested in solving it? Maybe you came... read more

Grow8 min read | Aug 08 | Olga Rogacka

How to Overcome the Fear of Failure in Business

Entrepreneurs are mostly strong, open minded and risky people. But did you know that many of them are also scared? What are they scared of, you may ask but the answer is... read more

Support9 min read | Aug 01 | Natalia Misiukiewicz

Should We Be Afraid of Self-Learning Chatbots

There’s a lot of mess around the term “self-learning chatbot”. Many people do think that self-learning chatbots are direct predecessors of such an AI that is depicted in... read more

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