Business Communication Explained - Success by LiveChat®

Connect8 min read | Jul 07 | Justyna Polaczyk

Emotional Intelligence in Leadership: The Godfather Way

As he washed his baby-blue Cadillac, Peter Clemenza pondered and rehearsed his lines, the expressions of his face. He would be curt with Paulie, as if displeased with... read more

Support10 min read | Jul 05 | Olga Rogacka

What We’ve Learned from Being Support Heroes for One Day

We waited for this moment for quite some time. The excitement was so big that we even made bets on when it would happen. And I’m not talking about reaching 100,000 unique... read more

Connect8 min read | Jun 30 | Justyna Polaczyk

How Teamwork Activities Help to Build a Strong Team Spirit

I remember that when I joined LiveChat, we had about 30 employees working in a small, quite dingy house. Every day, after coming to work, we did a small tournée around... read more

Grow5 min read | Jun 28 | Natalia Misiukiewicz

What Percentage of Your Resources Should You Invest in Marketing

P.T. Barnum, the founder of Barnum & Bailey Circus, once said: “Without promotion something terrible happens. Nothing.” Any small business can learn from what P.T.... read more

Sell6 min read | Jun 23 | Brandon Leibowitz

A Complete Guide to Skyrocket Your SAAS Sales

The SAAS industry has experienced continuous growth over the years and is only going to grow bigger. The public cloud market alone is expected to be worth more than $100... read more

Sell6 min read | Jun 20 | Natalia Misiukiewicz

7 Marketing Automation Tools That Will Make Your Social Enterprise More Efficient

In order to raise the awareness of your enterprise and achieve all those goals, you set out for yourself and the company you have to focus more on marketing tools. We are... read more

Sell6 min read | Jun 16 | Justyna Polaczyk

Advanced Search Engine Optimization Tips from Brian Dean, the Wizard

While an SEO is a kind of Internet Bermuda Triangle (no navigation working, no logic seems to apply, people get mysteriously lost), I believe that there is a way for us,... read more

Connect6 min read | Jun 13 | m.maslon

How to Use Emojis in Your Marketing Campaigns

As we send in few text messages now and then, we might not realize this, but we tend to use emojis more often than not. Now they are entering the world of marketing – as... read more

Connect6 min read | Jun 09 | Paweł Hałabuda

How to Successfully Get Started with Email Marketing – Part 2

If you’ve read the previous post on how to get started with email marketing, you will hopefully have a better understanding of this mysterious and overwhelming world.... read more

Support7 min read | Jun 06 | Olga Rogacka

Customer Service Qualities You Need to Provide Memorable Customer Experience

When you step into the customer service world, you must go through the customer service training first. During this training, you will learn about a product, a company’s... read more

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