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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow8 min read | Jan 25 | Justyna Polaczyk

Lessons About Corporate Team Building from Coinbase’s #1 Employee

Some posts are written to give a specific knowledge. For example, how to optimize your website for SEO. Other posts change your way of thinking, force you to question... read more

Support6 min read | Jan 23 | Natalia Misiukiewicz

How to Create the Best Customer Service Experience

The best customer service experience I ever had was when the computer systems company we were working with sent us pizza. I know. It doesn’t sound like that crazy thing... read more

Sell4 min read | Jan 19 | Natalia Misiukiewicz

Internet Marketing Lead Generation Ecosystem

You wouldn’t dare try to fix something in your car or assemble a piece of Swedish superstore furniture without a set of instructions. The potential that you could miss... read more

Support8 min read | Jan 16 | Olga Rogacka

Easy Things You Can Do to Improve Customer Experience

During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more

Grow8 min read | Jan 12 | m.maslon

Tried and Tested Growth Hacks for SMBs

It goes without saying that every small business owner out there is looking for ways to grow their business and build a lead generation channel. It translates to finding... read more

Connect5 min read | Jan 10 | m.maslon

Improving The Digital Customer Experience of Your E-Commerce Business

ECommerce can be a tough nut to crack. According to a Monetate study, less than three percent of eCommerce visitors add a product to the cart while shopping online. The... read more

Sell8 min read | Jan 05 | Olga Rogacka

How to Get Business Opportunity Leads from Your LiveChat

One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives... read more

Support5 min read | Jan 03 | Justyna Polaczyk

4 New Years Resolutions All Customer Service Agents Should Make

Although the New Year has already started, many of us have already broken our resolutions. How many of you have promised themselves to quit smoking, live healthier or... read more

Connect5 min read | Dec 28 | m.maslon

Ways of Creating and Maintaining a Positive Company Culture

Having a group of people who are bound together by a common interest is a strategy that only works in the short-run. Therefore, your company, no matter how small or how... read more

Connect5 min read | Dec 21 | Wojciech Pollok

The importance of respecting the “TEAM” in TEAMwork

Fellow team members, unite! This article is dedicated to all hard working teams, cooperating within a company to achieve common goals. Thanks to their efforts, companies... read more

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