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Recent articles
Support6 min read | Jan 23 | Natalia Misiukiewicz
How to Create the Best Customer Service Experience
The best customer service experience I ever had was when the computer systems company we were working with sent us pizza. I know. It doesn’t sound like that crazy thing... read more
Sell4 min read | Jan 19 | Natalia Misiukiewicz
Internet Marketing Lead Generation Ecosystem
You wouldn’t dare try to fix something in your car or assemble a piece of Swedish superstore furniture without a set of instructions. The potential that you could miss... read more
Support8 min read | Jan 16 | Olga Rogacka
Easy Things You Can Do to Improve Customer Experience
During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more
Grow8 min read | Jan 12 | m.maslon
Tried and Tested Growth Hacks for SMBs
It goes without saying that every small business owner out there is looking for ways to grow their business and build a lead generation channel. It translates to finding... read more
Connect5 min read | Jan 10 | m.maslon
Improving The Digital Customer Experience of Your E-Commerce Business
ECommerce can be a tough nut to crack. According to a Monetate study, less than three percent of eCommerce visitors add a product to the cart while shopping online. The... read more
Sell8 min read | Jan 05 | Olga Rogacka
How to Get Business Opportunity Leads from Your LiveChat
One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives... read more
Support5 min read | Jan 03 | Justyna Polaczyk
4 New Years Resolutions All Customer Service Agents Should Make
Although the New Year has already started, many of us have already broken our resolutions. How many of you have promised themselves to quit smoking, live healthier or... read more
Connect5 min read | Dec 28 | m.maslon
Ways of Creating and Maintaining a Positive Company Culture
Having a group of people who are bound together by a common interest is a strategy that only works in the short-run. Therefore, your company, no matter how small or how... read more
Connect5 min read | Dec 21 | Wojciech Pollok
The importance of respecting the “TEAM” in TEAMwork
Fellow team members, unite! This article is dedicated to all hard working teams, cooperating within a company to achieve common goals. Thanks to their efforts, companies... read more
Connect6 min read | Dec 19 | Natalia Misiukiewicz
How To Personalize Each Email To Maximize Engagement
It’s safe to say the goal of every marketer is this: connect with your customers in a way that promotes customer loyalty and increases sales. In the digital marketing... read more