Business Communication Explained - Success by LiveChat®

Sell8 min read | Nov 30 | m.maslon

7 Signs Your Digital CX Strategy is About to Backfire

Keeping your customers unhappy for long is bound to affect your business in a negative way. Do you know that U.S. companies lose over $62 billion annually, simply because... read more

Sell8 min read | Nov 23 | Natalia Misiukiewicz

Blueprint Your Customer: How to Generate Leads in Insurance Industry

Leads. Leads. Leads. Working in any eCommerce, sales or SaaS organization, this is the only word that gets thrown around the company like a stuck record. Not only is... read more

Sell8 min read | Nov 20 | Shane Barker

How the Internet of Things is Transforming Customer Experience

The IoT (Internet of Things) is one of the most popular phrases in the tech industry at the moment. The technology is rapidly expanding and so are the number of devices.... read more

Support8 min read | Nov 16 | Rohan Ayyar

This Is How You Save On Customer Support

The last decade has been defined by the customer becoming the center of nearly every business initiative. From becoming “friends” with customers via social media to... read more

Sell7 min read | Nov 09 | Natalia Misiukiewicz

8 Ways to Decrease Shopping Cart Abandonment Rates

Picture this – you are heading a brick and mortar store and watching customers lined up at the cash counter makes for a delightful sight until they abruptly change their... read more

Sell7 min read | Nov 06 | m.maslon

Compared E-commerce Platforms for Building a Perfect Site That Converts

Running a successful online business is never an easy task. Whether a business will succeed or not depends on numerous factors, some of which aren’t even in your control.... read more

Sell5 min read | Nov 02 | Brandon Leibowitz

How to Increase Conversions and Leads With LiveChat

The main problem faced by customers during online shopping is they do not have someone to answer their questions right away. And they want to have someone to address... read more

Grow5 min read | Oct 30 | Olga Rogacka

Embracing Halloween on Chat with Your Customers

The Holiday season is right around the corner. It means more chats, more sales, more… work! Am I right? If you follow our blog, you know already how to make the most out... read more

Grow7 min read | Oct 26 | m.maslon

Best Software for Every Stage of Email Marketing

One of the most comprehensive marketing tasks is to make your email attract subscribers’ attention in their busy inboxes. According to VentureBeat, email marketing... read more

Support9 min read | Oct 19 | m.maslon

Tips for Providing the Excellent Twitter Customer Service

Social media has changed customer service forever and buyers are benefiting most. But this shift makes the jobs of customer service teams’ harder. They now face the daily... read more

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