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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Grow11 min read | Jan 30 | m.maslon

How to Make a Rebranding That Solves Your Problems

Successful rebranding goes beyond aesthetics and coming up with a new logo to appear fresh and relevant in the ever-changing world. First of all, it should solve problems... read more

Sell10 min read | Jan 23 | m.maslon

List of Marketing Tools You Won’t Be Successful Without

A big part of successful online marketing campaigns are the tools and resources used to create them. The best thing about online marketing tools is that most of them are... read more

Support9 min read | Jan 18 | Justyna Polaczyk

Deadly Traps to Avoid in Building a Customer Service Chatbot

This is the story of our team making the chatbot trend great again. Naaah, I'm just kidding! Or do I? An interesting thing is that if you take a look at Google Trends to... read more

Sell10 min read | Jan 04 | m.maslon

10 Lead Magnets that Will Help You Grow Lead Database

There are four reasons to use lead magnets. In the beginning, we use them to make contact with a potential customer. Another thing is giving away free stuff to establish... read more

Connect7 min read | Jan 03 | Justyna Polaczyk

12 Killer Posts We Published in 2018 on LiveChat Blog

The end of the year is the time when you sum up the past year, thinking about your ups and downs, (trying not to focus too much on downs, I hope). Yet another year has... read more

Support6 min read | Dec 31 | Koushik Marka

How to Use Videos for Effective Customer Support

Video marketing has simplified communication between companies and customers. The flexibility it provides makes video a powerful yet profitable digital marketing tool.... read more

Sell10 min read | Dec 21 | Andi Croft

Ecommerce CRO: How to Properly Measure and Increase Site Conversion

If you are on an e-commerce business, then the conversion is your ultimate goal. All your marketing initiatives are then centered on conversion rate optimization.... read more

Connect6 min read | Dec 20 | m.maslon

4 Email Subject Line Myths We Need to Stop Believing Now

Researching email subject line trends is a huge part of making sure we keep up with the best practices. One of the biggest problems is when “best practices” fall out of... read more

Connect6 min read | Dec 18 | Olga Rogacka

Chatting as a Part of Building a Relationship with Customers – LiveChat Team

Being a LiveChat’s customer means you have visitors coming to your website, starting a conversation about the products you sell. But they are not the only visitors you... read more

Sell5 min read | Dec 11 | Justyna Polaczyk

It’s Christmas Time – Best Christmas Ads of 2018

The Christmas time is coming! Among us, there are two kinds of people: those who love Christmas and… Yes, Grinches. Grinches like to grumble about the holiday decorations... read more

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