Business Communication Explained - Success by LiveChat®

News3 min read | May 06 | David Street

Global Trust Barometer Updated, Still Hard to Know Who to Trust

The Edelman Trust Barometer received a spring update. The new survey data reveal interesting trends related to the global COVID-19 pandemic. Edelman, a global public... read more

Connect0 min read | May 06 | Marcos Bravo

Becoming a Video Creator & Brand Face with Chia Luen Lee

Online Food Platforms Set to Grow Despite the Pandemic

Online food platforms of all kinds must be killing it right now, right? Even with a captive audience of consumers in lockdown, larger services such as Deliveroo and Uber... read more

Connect3 min read | May 05 | Marcos Bravo

This Is the Secret to Doing Storytelling Right

People don’t stay in one place for too long if you don’t give them something to stay for Storytelling is one of the most used buzzwords in marketing these... read more

News2 min read | May 04 | David Street

Tourism Goes Domestic as Travel Industry Looks for Revenue Sources

Norwegian Airlines was in rough shape. And that was before the pandemic. The struggling airline just got some help from the Norwegian government. Other airlines all over... read more

Support15 min read | May 04 | Erik Totten

Building Relationships = Customer Success: 1-on-1 with a Customer Success Manager

Customer service is important at LiveChat in a couple of ways. First, we sell a SaaS solution to help companies provide top-notch customer service. Second, and just as... read more

GrowSell4 min read | May 04 | Marcos Bravo

The Best Marketing Tool You Can Use

We like to imitate others, we want to be like other people too. The best examples are Hotmail and Apple Every hour a hundred million conversations about brands are... read more

Connect6 min read | May 01 | Erik Totten

9 Steps to Implement Dark Social Into Your Marketing Plan

There’s a quiet revolution happening on social media platforms that I’ll bet you haven’t noticed. Dark social, which is social communication that can’t be tracked... read more

News2 min read | May 01 | David Street

Retail is Struggling, but Physical Stores Won’t Soon Disappear

It’s the first of the month. Time to pay rent. Not everyone is paying, though. Many retailers are saying they won’t pay normal rent given the current conditions. Gap is... read more

Grow10 min read | Apr 30 | m.maslon

41 Marketing Automation Tools – The Complete List for 2020

Marketing automation software can help you effortlessly scale various marketing tasks yet still deliver a personalized experience for customers. Currently, most... read more

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