success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Support8 min read | Aug 03 | Shane Barker

8 Innovative Ways to Improve Your Customer Experience Using Chatbots

Did you know that US businesses lose as much as $62 billion each year because of poor customer service? In fact, poor customer experience is one of the main reasons why... read more

0 min read | Aug 03 | Marcos Bravo

LiveChat Goes Remote First: A Cultural Milestone

read more

News6 min read | Jul 31 | Erik Totten

News in Numbers: The First Rule of the Remote Working Club Is Being Broken, Our Size and Productivity Are Increasing

The first rule of the remote working club is being broken. What’s the first rule of the remote work club? No, it’s not Fight Club’s “we don’t talk about” the remote work... read more

0 min read | Jul 31 | Marcos Bravo

9 Steps to Leverage Dark Social in Your Marketing Strategy

read more

Grow6 min read | Jul 30 | Kuba Rogalski

Leadership Styles and How They Can Make or Break Your Team

Being a leader is not an easy task. After you become one, you’re no longer responsible for just your own work. You’re accountable for your team as a whole and every team... read more

News3 min read | Jul 30 | Erik Totten

After a Rough 2nd Quarter, McDonald’s Plans Marketing Blitz and to Focus on Drive-Thru, Delivery, and Digital

After being pummeled during a difficult second quarter, McDonald’s is optimistic about the rest of the year. The burger chain plans to focus on the 3D model, drive-thru,... read more

0 min read | Jul 30 | Marcos Bravo

Understanding the Marketing Funnel: Content Distribution Tips

read more

Grow8 min read | Jul 28 | Daria Zaboj

What Is Sentiment Analysis and Why Does it Matter?

Customer experience has become a new battlefield. Data shows that 89% of businesses compete primarily based on customer experience. People buy products because they... read more

0 min read | Jul 28 | Marcos Bravo

How to Influence People with Digital Psychology – Part III

read more

Start your free LiveChat® trial

Free 14-day trial No credit card required