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Jack was in the nearby food store and he faced some problems while making a transaction on the service counter. He was clueless, why his credit card was not working, whereas the very previous day, he had made a transaction using the same card. He reached out to the customer care... read more
Support5 min read | Aug 19 | Natalia Misiukiewicz
CRM stands for Customer Relationship Management and by definition is an approach to managing a company's interaction with current and potential future customers. At... read more
Grow7 min read | Jul 22 | Natalia Misiukiewicz
Affiliate marketing is one of the most popular ways of making money online. It is about a relationship between three main parties: the affiliate (publisher), the merchant... read more
Support5 min read | Jul 18 | Natalia Misiukiewicz
Expectations for customer support and response times have become sky high. Even when you work at a small company with a tiny team, people are accustomed to fast responses... read more
Grow4 min read | Jul 15 | Natalia Misiukiewicz
The Web loves customer service stories which can be found across social media, but did you know that some of them would never see the daylight without social media... read more
Sell5 min read | Jun 27 | Natalia Misiukiewicz
Getting in touch with people, who’s never heard of you before is troublesome. One way of reaching out to customers is cold calling when a salesperson makes an unsolicited... read more
Connect8 min read | Apr 27 | Natalia Misiukiewicz
The goal of any business is to connect with its customers and forge bonds of both trust and loyalty. It seems like a simple goal, but it’s far easier said than done.... read more
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