Business Communication Explained - Success by LiveChat®

Grow6 min read | Jun 27 | Blazej Szperlinski

The Right Way to Lead Towards Innovation

Making things happen requires vision and leadership. As opposed to managers, who focus on task accomplishment, leaders strive to inspire action and innovation. They’re... read more

Connect5 min read | Jun 20 | Jacob Firuta

How to Make a Successful Follow Up

First impressions, as important as they are, don't always net you a lead or a sale. Nurturing your leads is as important as acquiring them. To make successful attempts at... read more

Support6 min read | Jun 06 | Jacob Firuta

How to Hire and Manage Outstanding Customer Service

In order to thrive in today's volatile economy, it's imperative to manage customer service departments with care and finesse. Tony D'Amato, portrayed by Al Pacino in "Any... read more

Support5 min read | May 07 | Blazej Szperlinski

Gamification: Level Up Your Customer Service

Gamification: the use of features and concepts (e.g. points, levels, leaderboards) from games in non-game environments, such as websites and applications, in order to... read more

Connect5 min read | Apr 02 | Blazej Szperlinski

Using Brand Awareness to Evangelize Products Online

I'll help you build customer loyalty, and get free publicity by branding your product the way top sellers do. Grab a cup of coffee and enjoy your day, learning to make... read more

Support1 min read | Jan 15 | Piotr Bednarek

Invite your client to chat from an email

What if your visitors contact you not through your site and LiveChat solution but i.e. via e-mail? How to encourage and invite them to LiveChat? You can easily place an... read more

Inside LiveChat®1 min read | Dec 11 | Piotr Bednarek

Quick tip: Improvement for multi-language operators

In case your company has lots of customers from the entire world, we made special language improvement which will suit you perfectly. From now on, operators can easily... read more

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