Business Communication Explained - Success by LiveChat®

Sell8 min read | Feb 22 | Filip Jaskolski

How Marketing Automation Makes You More Human

UPDATE: You can easily automate what happens after a chat using channels like email, SMS, and Facebook ads. Join our webinar on integrating LiveChat with Autopilot or see... read more

Support11 min read | Feb 18 | Jacob Firuta

What Is Proactive Customer Service and Why It’s so Good for Business

When you want to help customers on your website, there are basically two ways you can go about it. On one hand, you can sit tight and respond to any questions customers... read more

Support6 min read | Feb 17 | Olga Rogacka

4 Types of Difficult Customers on Chat and How to Deal with Them

No matter how extraordinary a service you provide, somewhere along the way you will meet difficult customers. We know something about it. Difficult customers are as... read more

Support7 min read | Feb 15 | Justyna Polaczyk

Be Like Disney: Best Customer Service Training Ideas

Poor customer experience is more expensive than we think. 78% of consumers won’t make a purchase in your store if they’ve had a bad experience in the past. And, as you... read more

Grow9 min read | Feb 12 | Jacob Firuta

4 Time Management Tips That Will Give You an Extra Day (Pt I)

Do you ever feel like your work time is slipping through your fingers? That feeling you have at the end of the day, when there are still things to do but no time left to... read more

Sell6 min read | Feb 11 | Justyna Polaczyk

The Alchemy of Ads Special: The Best Super Bowl 50 Commercials

Super Bowl 50 is now officially a thing of the past. Denver Broncos took down Carolina Panthers, Lady Gaga sang the national anthem (and nailed it), Coldplay rocked the... read more

Grow4 min read | Feb 08 | Olga Rogacka

Great Marketing Quotes for Breaking the Ice with Your Audience

Welcome to another chapter of our Book of Quotes. Recently it was all about sales quotes and tips on how can you keep a positive attitude during the sales process. Now... read more

Connect6 min read | Feb 04 | Jacob Firuta

User Onboarding Tips That Raised LiveChat’s Conversion 3x Times

If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding. All the hard work you’ve put into getting people to start a trial of your service... read more

Sell4 min read | Jan 25 | Justyna Polaczyk

The Alchemy of Ads: Best Super Bowl XLIX Commercials

As January ends, all eyes turn to the San Francisco Bay Area where the Golden Super Bowl will be held. It’s been half a century since the first Super Bowl in Los Angeles... read more

Sell6 min read | Jan 21 | Jacob Firuta

4 Ways You Can Capture Live Chat Leads

When a chat doesn't end up with a sale or signup immediately, it doesn't mean that you missed your chance. There are still options you can explore to turn that website... read more

success by LiveChat®

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