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Recent articles
Connect6 min read | Apr 19 | m.maslon
6 Social Customer Service Best Practices for any Business
Social media has become an essential ingredient of good customer service, but there are some aspects that are specific to certain businesses, and need to be adapted as... read more
Connect4 min read | Apr 18 | Olga Rogacka
Content Marketing Quotes to Inspire Your Content Actions
Digital marketing without content marketing is like a car that is running out of gas. It won’t get you very far. Content marketing is a big part of creating relationships... read more
Support8 min read | Apr 12 | Rohan Ayyar
7 Ways to Turn Customer Wrath into Wins for Your Business
An angry customer is a business nightmare, right? Wrong. An angry customer is a business opportunity. If you handle your complaints process right, you can transform an... read more
Support8 min read | Apr 08 | Olga Rogacka
How to Use Twitter to Create Relationships For Business
Forming a strategy for your Twitter is a must but it’s only the beginning. The next big things are creating an engaging content and nurturing relationships on Twitter... read more
Connect7 min read | Apr 06 | Jacob Firuta
Taking Social Media to The Stars: Interview With NASA’s John Yembrick
NASA’s social media is one of the better examples of how you can use online social platforms to build a community. Posts from the agency spark real conversations in which... read more
Grow7 min read | Mar 29 | Olga Rogacka
How to Promote Your Business Online
I think it’s impossible to have a successful business without promoting your product or service. I also believe that everyone being part of a company can contribute to a... read more
Grow4 min read | Mar 25 | Olga Rogacka
Word of Mouth Quotes and What You Can Learn from Them
In this Quotes Series I will discuss one of our favourite topics – word of mouth. Each quote is preceded by a question that I thought will make reading easier for you.... read more
Support7 min read | Mar 11 | Justyna Polaczyk
Support Mastermind: The Finest Customer Service Problem Solving Skills
I’m sure you remember at least one really, really bad story of a customer having a problem and the customer service failing to solve it. The most famous one is the story... read more
Grow10 min read | Mar 10 | m.maslon
How to Get More Traffic to Your Website with Content Marketing
What’s the secret to getting a top ranking these days? That’s a tough question. You probably look at the Google rankings and wonder – how does my competitor get such a... read more
Sell10 min read | Mar 09 | Jacob Firuta
How to create a landing page that’s too good to pass on
Creating landing pages is the cornerstone of any inbound marketing strategy. As an online marketer, you need a way to convince the people who came to your website to do... read more
