Business Communication Explained - Success by LiveChat®

Grow13 min read | May 13 | Jacob Firuta

Free Tools that Will Get Your Small Business or Startup Going

A lot of guides and articles aimed at small businesses often suggest getting tools that are simply too expensive. Startups and small companies often don’t have the means... read more

Grow6 min read | May 09 | Justyna Polaczyk

How to Do Market Research the Easiest Way

For many beginning entrepreneurs, market research is a waste of time. They kind of understand that market research is beneficial for business, but very often they take... read more

Sell5 min read | May 04 | Olga Rogacka

Harvey Specter Quotes to Help You Win Sales

Harvey Specter is a bad-ass. The one that all salespeople want to be. At least the ones that want to be incredibly successful, win big and don’t let their competition get... read more

Connect8 min read | Apr 27 | Natalia Misiukiewicz

3 Unique Methods For Connecting With Customers

The goal of any business is to connect with its customers and forge bonds of both trust and loyalty. It seems like a simple goal, but it’s far easier said than done.... read more

Connect6 min read | Apr 19 | m.maslon

6 Social Customer Service Best Practices for any Business

Social media has become an essential ingredient of good customer service, but there are some aspects that are specific to certain businesses, and need to be adapted as... read more

Connect4 min read | Apr 18 | Olga Rogacka

Content Marketing Quotes to Inspire Your Content Actions

Digital marketing without content marketing is like a car that is running out of gas. It won’t get you very far. Content marketing is a big part of creating relationships... read more

Support8 min read | Apr 12 | Rohan Ayyar

7 Ways to Turn Customer Wrath into Wins for Your Business

An angry customer is a business nightmare, right? Wrong. An angry customer is a business opportunity. If you handle your complaints process right, you can transform an... read more

Support8 min read | Apr 08 | Olga Rogacka

How to Use Twitter to Create Relationships For Business

Forming a strategy for your Twitter is a must but it’s only the beginning. The next big things are creating an engaging content and nurturing relationships on Twitter... read more

Connect7 min read | Apr 06 | Jacob Firuta

Taking Social Media to The Stars: Interview With NASA’s John Yembrick

NASA’s social media is one of the better examples of how you can use online social platforms to build a community. Posts from the agency spark real conversations in which... read more

Grow7 min read | Mar 29 | Olga Rogacka

How to Promote Your Business Online

I think it’s impossible to have a successful business without promoting your product or service. I also believe that everyone being part of a company can contribute to a... read more

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