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Recent articles
Connect7 min read | Jun 01 | Natalia Misiukiewicz
The Relevance Of Responsive Design In Ecommerce
Have you ever viewed a website on your mobile phone and thought, “Uh. This looks horrible,” before exiting it immediately? When we stumble on websites that don’t look... read more
Sell6 min read | May 30 | m.maslon
How to Generate Hundreds of Leads from Quora
Quora is one of the most underutilized marketing platforms. With 40 million users and more than 300 million questions, it is one of the top social networking sites which... read more
Grow7 min read | May 26 | Justyna Polaczyk
6 Down-To-Earth Business Lessons from Rand Fishkin
Hosting a podcast is a great way of gathering tons of knowledge and learning from the best, that’s for sure. What I discovered though was that it also gives you the... read more
Support5 min read | May 23 | Olga Rogacka
How Long You Should Be Available on Chat
Once you set up your LiveChat, besides deciding on a cool picture for your agent’s profile, you probably have some other thoughts crossing your mind. For example, “how... read more
Sell6 min read | May 19 | Justyna Polaczyk
The Definition of Content Marketing
Content marketing’s PR has its ups and downs. It’s been proclaimed the king of marketing universe on one day, to be questioned as an efficient marketing strategy on the... read more
Support9 min read | May 17 | Natalia Misiukiewicz
How LiveChat Reduced the Number of Incoming Calls
About a year and a half ago, I started working for a company called The SnapBar. The SnapBar is a photo experience company that specializes in photo booth activations -... read more
Support6 min read | May 16 | Elle Morgan
How to Balance Personalized Customer Service and Automation
The word automation has soaked up a soiled reputation lately. While it brings the promise of efficiency and time-savings, there are deeper fears associated with the word... read more
Support6 min read | May 12 | Olga Rogacka
Customer Service Scripts: Guidelines, Not Rules
Recently Jeff Bezos, Amazon CEO, released his annual letter to shareholders. It's a must-read missive, filled with pearls of management philosophy and leadership lessons... read more
Sell5 min read | May 05 | m.maslon
5 Tools to Turbocharge Your Content Marketing
In the modern age of 2017 it is the perfect time to take the opportunity to enhance your content marketing. With all of the today’s technology and resources, it has... read more
Sell8 min read | May 02 | m.maslon
A Strategy Guide to Higher Conversions: Landing Page Best Practices
Imagine going to the movie theater to watch the newest blockbuster, except when you get there, instead of one screen, there are five — all playing different movies. You’d... read more