Business Communication Explained - Success by LiveChat®

News3 min read | Apr 01 | David Street

Shopping Moves Online, Groceries Dominate During COVID-19 Outbreak

The retail industry is in a dark place. A recent article on Modern Retail confidently stated, "This is an apocalypse," after resisting such a label for the big shifts in... read more

News2 min read | Mar 31 | David Street

LinkedIn Jobs Data Shows Signs of Hope Amid Large Drops in Hiring

LinkedIn has around 20 million open job offers and well over 200 million monthly active users. This makes it a reliable source of data about the labor market. The... read more

News2 min read | Mar 30 | David Street

NASA at Home Launches To Expand Your Mind and Keep Your Kids Busy

It's not often that the launch of a scientific and educational website has a direct meaning for your business. This is one of those times. NASA has posted many of their... read more

Connect5 min read | Mar 27 | Erik Totten

10 Steps to Integrate Your Business with the Empathy Economy

Empathy in business is a hot topic right now, and for good reason. According to the Harvard Business Review and their 2016 Empathy Index, the top empathetic companies in... read more

News3 min read | Mar 27 | David Street

This Surge of Online Communication Could Lead to Habits That Are Here to Stay

The stakes for your next Zoom meeting are high. You and the CEO will be reviewing the new contingency marketing plan. Better clean your room a little and iron a nice... read more

News3 min read | Mar 26 | David Street

Tracking Coronavirus: New Methods Using Online Communication

The race is on to effectively track how and where coronavirus is spreading as well as how it affects those infected. It's easy to forget amid the pandemonium that this is... read more

Inside LiveChat®11 min read | Mar 25 | Olga Rogacka

Pros and Cons of Working Remotely: A LiveChat Case Study

Two weeks have passed since the LiveChat, ChatBot, and HelpDesk team began to work remotely. It’s a completely new experience for us because, until recently, we only... read more

News2 min read | Mar 25 | David Street

Internet Bends but Doesn’t Break Under Higher Loads

The list of ways we’ve increased internet usage recently is long: remote work, video calls, gaming, and streaming, among others. Despite this, surprisingly few connection... read more

News2 min read | Mar 24 | David Street

Public Officials Should Avoid Blocking Users on Official Accounts

An appeals court decided yesterday to leave in place the July 2019 ruling that US government officials can’t block other users on Twitter accounts used for official... read more

Connect7 min read | Mar 24 | Marta Kuzma and David Street

Team Chat: Brand Communication in the Time of Coronavirus, Go Quiet or Get Involved?

In times of crisis, communicating as a brand gets tricky. The current coronavirus pandemic is perhaps even harder for brands to navigate. Say something and risk looking... read more

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