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Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Sell0 min read | Jun 04 | Marcos Bravo

How to Cultivate Loyal Customers

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Support0 min read | Jun 04 | Marcos Bravo

Building a Rockstar Support Team with Kuba Ruszkiewicz

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Grow7 min read | Jun 03 | Daria Zaboj

AI and Machine Learning in the Healthcare Industry

Finding new medical therapies for existing diseases is becoming more and more challenging. Safe drugs for many common illnesses have already been found. Now, scientists... read more

News2 min read | Jun 03 | David Street

VW Partners With Argo AI, Industrial Dinosaurs Evolve

Volkswagen and Ford are joining forces, through a partnership with Argo AI, to better compete in the self-driving car market. This move is intended to put VW and Ford on... read more

News2 min read | Jun 02 | David Street

Businesses Should Let the Light in to Get More Productive Employees

Business leaders often wonder how to get more out of employees. This kind of thinking can quickly take a dark turn. It’s not hard to find examples of workers who have... read more

Sell0 min read | Jun 02 | Marcos Bravo

Keeping Your Customers: How to Reduce Churn

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Support15 min read | Jun 01 | Erik Totten

Providing Excellent Customer Service as a Mission: 1-on-1 with LiveChat’s Head of Support

If you’re going to sell software that helps provide customer service, the customer service your company provides needs to be some of the best available. LiveChat’s Head... read more

News2 min read | Jun 01 | David Street

The Basketball Hot Hand Debate Shows We Should Be Skeptical of Trends

Trends are trending. Business conversations all over the world stop when someone throws up a line graph and proclaims, “This is the 10-year trend. It even appears to be... read more

Inside LiveChat®0 min read | Jun 01 | Marcos Bravo

Why Chatbots Are Good for Your Business

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Connect10 min read | May 29 | Olga Rogacka

What Is Relationship Marketing and How Can You Improve It?

Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of... read more

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