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Recent articles
News2 min read | Sep 24 | Erik Totten
Selling Used Cars Online From Vending Machines? Sure, It’s 2020
In another case of 2020 being, well, 2020, Carvana has seen its sales surge this year. The company’s stock increased by almost 31% after it announced that total revenue... read more
Connect8 min read | Sep 22 | Olga Rogacka
How to Say No to Feature Requests
Imagine you’re running an Italian restaurant. You’re serving only a few refined dishes based on recipes that were in your family for ages. People are frequently coming to... read more
News3 min read | Sep 17 | Erik Totten
Pandemic Pushes Surge in Freelance Economy
The number of freelancers, along with their share of the American economy, has surged in the last year. Freelance workers’ earnings accounted for $1.2 trillion in annual... read more
Grow8 min read | Sep 14 | Jacob Firuta
How to Build a Facebook Page for Your Business
Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge... read more
News3 min read | Sep 10 | Erik Totten
Like Everything Else, Black Friday is Changing in 2020
In the latest blow to the traditional Black Friday sales bonanza for retailers, home improvement giant Home Depot has canceled their Black Friday sale. However, don’t... read more
Grow10 min read | Sep 08 | Erik Totten
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then,... read more
Support7 min read | Sep 04 | Olga Rogacka
How to Use Positive Communication in Customer Service
Our brains don’t like the word “no.” If you were put into an MRI scanner and had that word flashed on a screen for less than one second, you’d see a sudden release of... read more
News3 min read | Sep 03 | Erik Totten
Lockdowns See Lego Sales Surge
The Lego Group joins a list of companies that have not only been able to maintain during the pandemic but have also benefited from more people being at home. The Danish... read more
