success by LiveChat®

Read customer service, sales, and marketing stories on the LiveChat® blog.

Recent articles

Inside LiveChat®4 min read | Apr 01 | Malgorzata Sikora

Transparently Present Documents on Your Webpage To Build Trust

We all use online apps to manage our day-to-day activities. At LiveChat, we’re fully aware of this because we deliver our applications to over 30k customers. We’ve... read more

News3 min read | Mar 25 | Erik Totten

Built With AI, Live Transcription Services Come To Videoconferencing Software

“Zoom fatigue” is a real thing. Even Microsoft knows. Microsoft has announced that their live transcription feature is rolling out to Microsoft Teams in English for users... read more

Inside LiveChat®5 min read | Mar 24 | Marta Kuzma

We Went the Extra Mile To Make Ecommerce Businesses Feel at Home at LiveChat

Going the extra mile for customers. A mysterious and intangible element of customer service. You’ve heard us talking about it a lot, be it our ultimate customer service... read more

Uncategorized84 min read | Mar 19 | Olga Rogacka

Remote Work Guide – Marcin’s design TEST

? Intro ? What’s remote work? ? Remote work in practice ? Virtual teams ? Remote leadership ? How to work remotely ? HR and remote work ? Best practices ? Pros and cons... read more

Inside LiveChat®2 min read | Mar 19 | Gabriela Bartoszek

Meet ChatBot’s New Visual Builder: A Better Way of Building Chatbots

We’ve made powerful changes to our ChatBot Visual Builder in order to let you easily automate your sales, support, and marketing. The new and improved version... read more

Connect84 min read | Mar 16 | Erik Totten

How-To Guide for Working Remotely: Tips & Best Practices

Over the last year, remote work has taken the world by storm. Before the pandemic, only 3.6% of the U.S. workforce was working remotely half of the time or more. However,... read more

0 min read | Mar 12 | Kaia Madalinska

Is Elon Musk a Communication Genius?

read more

0 min read | Mar 12 | Kaia Madalinska

Six-Month Update: My Journey as a Video Storyteller at LiveChat

read more

News3 min read | Mar 11 | Erik Totten

News in a Number: Pandemic Pushes Changes to Business Communication, Employee Experience

95  That's the percentage of companies that have changed the way they communicate with employees due to the pandemic in 2020.  COVID-19 has made employee... read more

Connect7 min read | Mar 10 | Kuba Rogalski

Why Is Customer Life Cycle Marketing Not Just Another Buzzword?

Creating content just for the sake of it is a waste of time. If you’ve been creating content without a plan to support it, you’re in for an unpleasant surprise. That... read more

Start your free LiveChat® trial

Free 14-day trial No credit card required