How Customer Service Can Make You Succeed

33 videos

The official Success podcast. Marcos talks with people that are on the front line creating a business and digs into what skills are needed, the different steps, and the most common challenges that you will encounter when taking the leap into entrepreneurship. New episodes every Thursday.

7 videos

Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.