10 Steps to Achieve High Customer Satisfaction

16 videos

Through #journey you will get the chance to embark on Kaia’s adventure, and see her progression as a new video host and storyteller. Follow this series and take an in-depth look to the “behind the scenes” of LiveChat and Success.

10 videos

Step up to the “Customer Service” series, your ultimate guide to mastering the nuances of customer support. Whether it’s crafting a flawless resume, leveraging client feedback, or honing your typing skills, each video is a deep dive into the skills and insights necessary to excel in a customer service role. Join us to unlock a treasure trove of expert advice and practical and actionable strategies designed to up your service game and enhance your professional journey in customer support.