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LiveChat helps you delight your customers and fuels your sales.

Business management

Startup Incubator and Accelerator Are Not One and the Same

You want to start a business. Your idea of what your product or service will do is crystal clear. You’re excited about telling the world about it and selling it to your target audience. Still, you lack a few essential factors: office space to work from, advice from more... read more

8 minutes
Jun 9, 2022

How to Streamline the Marketing Process In Remote Work

The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more

Pratik Dholakiya
7 minutes
Dec 2, 2020

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

Trends in Remote Work, HR Tells Us What It All Means

Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more

10 minutes
Sep 8, 2020

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Fostering Creativity in the Workplace with Filip Jaskolski [Interview]

Is there anything that hasn’t already been said about creativity? Something other than catchphrases, buzzwords, and slogans? Something that has value and real-life applications? Aleksandra, technical writer, and Filip, platform manager, delve into the topic to find it out. ... read more

Aleksandra Kacperczyk and Filip Jaskolski
11 minutes
Aug 20, 2020

Status Quo = Status No: Decision-Making in the Digital Age

Making decisions and implementing changes are in the job description for leaders and managers. Mistakes can often be corrected, but being indecisive and not being able to make decisions are business killers.  Being a great leader is not always about making the best... read more

19 minutes
May 19, 2020

10 Steps to Integrate Your Business with the Empathy Economy

Empathy in business is a hot topic right now, and for good reason. According to the Harvard Business Review and their 2016 Empathy Index, the top empathetic companies in 2015 gained twice as much market value as those at the bottom of the rankings. The top companies also created... read more

5 minutes
Mar 27, 2020

How to Make Data-Driven Employee Training Decisions

Employee training can bring you countless benefits, some obvious and some welcome, yet surprising, side-effects. However, not all employee training programs bring the desired results. You could be using the best knowledge management software and still not get what you expected... read more

8 minutes
Dec 20, 2019

How to Enhance the Quality of Business with Just 7 Simple Tricks

As we move towards a more digitized sphere in terms of marketplaces, competition in business gets stiffer every day. Whether you are a financial advisory firm or an online ecommerce platform, it is imperative that you bring in new tactics to improve the qu­ality of your business.... read more

Arif Rashid
6 minutes
Jun 21, 2018

Ways of Creating and Maintaining a Positive Company Culture

Having a group of people who are bound together by a common interest is a strategy that only works in the short-run. Therefore, your company, no matter how small or how new, cannot be only profit-oriented. In order to make a great long-term basis for its growth, expansion and... read more

Ian Pearson
5 minutes
Dec 28, 2017