LiveChat helps you delight your customers and fuels your sales.

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LiveChat is a complete customer service platform that delights your customers and fuels your sales.

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LiveChat helps you delight your customers and fuels your sales.

Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

The New SEO “Normal” – Data Driven Marketing

For years, marketers have watched as Google has changed its algorithms, and they have adjusted accordingly. Why? Because they want to get on at least first page of results when a search is performed. They have researched the best keywords/phrases and carefully placed them into... read more

Dina Indelicato
8 minutes
Jul 31, 2018

Designing a Content Marketing Strategy to Boost Customer Loyalty

When we think of content marketing, what do we think of? Many will say SEO, and many more will say lead generation. But what I think of is interaction, and the loyalty this can create. The average person consumes around 11.4 pieces of content before making a purchase. And some 84... read more

Raj Jana
6 minutes
Jul 20, 2018

5 Lead Generation Hacks for Ecommerce Brands

In 2017, HubSpot conducted a study to understand the relationship between customers and brands, and how it is evolving. The study revealed that 63% of marketers report their biggest challenge is generating enough leads and traffic. So if there’s a surefire way to ensure business... read more

Brandon Brown
7 minutes
Jul 6, 2018

Text Messaging For Ecommerce and 15+ Useful SMS Templates

Did you know that every person in the US receives around 32 text messages per day? It’s a pretty big deal, isn’t it? We’re using SMS to inform our family members we’ll be late for dinner, share new experiences, jokes or ideas with our friends or postpone meetings due to ever... read more

Emily Johnson
11 minutes
Apr 30, 2018

Top Tips to Master B2B Lead Generation Using Live Chat

As a B2B company, you’ll know that the process of attracting, nurturing, and converting leads is the cornerstone of your business. However, it’s tricky to maintain a steady volume of high-quality leads, especially through email, content, and social media. Here's where LiveChat... read more

Maryann Thomas
12 minutes
Apr 20, 2018

How Live Chat Can Help Improve Average Order Value

I’m sure most - if not all - ecommerce store owners will agree that the only thing better than making a sale is making an even bigger sale. Whether selling more big-ticket items than usual or offloading an increased number of small-ticket products during individual transactions,... read more

Anthony Capetola
13 minutes
Apr 13, 2018

How to Create the Perfect Abandoned Cart Emails

As an online store owner, you do everything you can to make sure that your business is running smoothly. You make sure the best photos of your products are taken. You craft the best product descriptions. And you make your site load times quick and navigation easy. Despite... read more

8 minutes
Apr 10, 2018

Can Social Media Help in Retaining Your Customers?

Retaining customers is one of the critical challenges every business face in this day and age. Keeping up with exceptional service, quality and going that extra mile to satisfy your customers have never been as tough as it is now. Balancing between retaining existing customers... read more

Meenakshi Krishnan
9 minutes
Mar 20, 2018

How to Improve Your Landing Page Conversion Rates

Having an online business is challenging. You need to staff your website with the high-quality content and great graphics or photos. You need to come up with ideas to bring people to your website - from social media, other websites and mostly, from search engines. You want people... read more

6 minutes
Mar 13, 2018

6 Tactics to Affect the Buying Decision Process on Instagram

Wouldn’t it be great if you could sell on Instagram? As one of the fastest-growing communities has rapidly grown to 800 million monthly users, the lucrativeness of using Instagram for eCommerce has increased as well. More and more companies opt for building their businesses on... read more

Hugh Beaulac
10 minutes
Mar 9, 2018

How to Boost Traffic with These Five Ecommerce Website Tools

Anyone who has managed an e-commerce business knows how difficult it is to sell online and boost returns on investment. Even the best online sellers have to constantly innovate in order to sustain their sales growth. This is where e-commerce website tools come handy. E-commerce... read more

Diana Ford
6 minutes
Feb 27, 2018

How Long Does It Take to See Results From SEO

A common question that businesses ask in relation to SEO is ‘how long will it take to work?’ It is natural that when you are investing in a marketing service that you want to ensure that it is as successful as possible. Otherwise, it is not a worthwhile investment to make.... read more

Paul Granger
6 minutes
Feb 20, 2018

Internet Marketing Lead Generation Ecosystem

You wouldn’t dare try to fix something in your car or assemble a piece of Swedish superstore furniture without a set of instructions. The potential that you could miss some crucial step or component and ruin everything is just too high. However, many Internet marketers are doing... read more

Brad Shorr
4 minutes
Jan 19, 2018

How to Get Business Opportunity Leads from Your LiveChat

One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives itself, for example in online clothing stores, you still need to prove great support on your website. Simply... read more

8 minutes
Jan 5, 2018

Email Marketing Campaign Ideas: Creative Ways to Pull in Customers

Email marketing still stands as one of the pillars of digital marketing. Although its revenue can sometimes end up being on the lower side, it's by far the cheapest. Now, when thinking up fresh campaigns every now and then, it can get hard to be innovative. The content gets old,... read more

Chloe Smith
6 minutes
Dec 14, 2017