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Selling grows your business, but so do a lot of other improvements. In Grow we tell you about anything and everything that could help you do business better: management, psychology, productivity, growth hacks… Whatever gives you a clear path to success.
The novel coronavirus pandemic is revamping the way we do business, affecting everything from where we work to our customers’ purchasing decisions. To continue thriving, the only way forward for businesses is to embrace the already growing trend of remote work. If you haven’t... read more
7 minutes
Dec 2, 2020
How about some more traffic to your website, online store or blog? Marcos talks with Matthew Woodward about what are the things you can do right away to improve your SEO results and how to implement the right strategy fast and easy. Here are the links Matt mentioned during the... watch now
60 min watch
Incoming Chat
How do you determine customer success? Do you need a group of metrics specifically chosen for your business? Or maybe there’s one perfect metric that tells us everything we need to know? The Data and Research team from LiveChat got together on Slack to look for metrics that can... read more
No matter how much people enjoy their work, sometimes they get stuck in the monotony of doing repeatable tasks. Working on a feature, implementing it, and jumping to the next one again right off the bat might cause a lull in their creativity and innovative thinking. Everyone... read more
Over the last year, remote work has taken the world by storm. Before the pandemic, only 3.6% of the U.S. workforce was working remotely half of the time or more. However, times have clearly changed. Those numbers have surged upwards in a way no one could have predicted a... read more
What should an entrepreneur assume when starting a new business? That they’ll make a lot of mistakes. Making countless decisions every day and taking risks means that everyone slips up sometimes. Knowing this, it doesn’t come as a surprise that entrepreneurs had many... read more
Marcos and Kaia discuss video strategies for companies, how to become a video storyteller and all the challenges that it brings. If you and your company are trying to do video, do not miss this live episode of Incoming Chat. watch now
1 min watch
Incoming Chat
Setting up a Facebook page for your business is a good way to start building your online presence and brand recognition. It allows you to show your business to a huge audience. Unless you want to use ads, and you probably don’t have to, but more on that later, you won’t need... read more
Inspired by a post from our VP of sales, we wanted to share some advice on dealing with your weaknesses. Namely, how to find them, identify them, and improve them. watch now
3 min watch
Knowledge Pill
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then, we’ve become a remote-first company. While our office is now open with some restrictions, everyone can work from... read more
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects all these managers is that most of them had wrong assumptions about what their job would look like or how many... read more
Artificial intelligence (AI) is already working its way into our lives in many different ways. Self-driving vehicles are on the roads, digital assistants, like Siri, Alexa, and Cortana, help us with our schedules and shopping, and it’s diagnosing diseases in healthcare. It’s safe... read more
Popular misconceptions about perfectionists, and how to fight the fear of failure. watch now
4 min watch
RAW
![Fostering Creativity in the Workplace with Filip Jaskolski [Interview]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.livechatinc.com/app/uploads/2020/08/Fostering-creativity-in-big-organizations.jpg)
Is there anything that hasn’t already been said about creativity? Something other than catchphrases, buzzwords, and slogans? Something that has value and real-life applications? Aleksandra, technical writer, and Filip, platform manager, delve into the topic to find it out. ... read more
Are you a leader? Do you want to become one in the future? Becoming a leader is a process. Once you begin your journey, you’ll see that it takes constant learning to stay on top of your game and lead your team successfully. Recently, I described seven different leadership styles... read more
