Connect with customers
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Connecting with customers means good communication – for advertising, marketing, social media, and even among your team. In Connect we dig into the most important strategies, methods, and trends and tell you how to better get your point across.
Much of the workforce has switched to remote work during 2020. With that change, there have been many positive results. Perhaps most significantly, many businesses have reported an increase in productivity. Likewise, remote workers, generally, have said they prefer working... read more
Imagine you’re running an Italian restaurant. You’re serving only a few refined dishes based on recipes that were in your family for ages. People are frequently coming to your place and are enjoying the food from your limited menu. However, there’s a group of customers who often... read more
When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I knew what the most popular email marketing tools were, but that was it. I had to catch up as quickly as... read more
Thousands of companies around the world switched to working remotely nearly six months ago. The majority of them were completely new to remote work. Obviously, it took some time to get used to the new normal caused by the COVID-19 pandemic. It was essential to realize that... read more
Olga talks about lessons learned when using email marketing and how she found ways to do it better. watch now
2 min watch
RAW
Mobile devices have become a banking channel for communication. 75 % of customer interactions with banks happen online or via mobile apps. We use mobile apps to easily check our balance, quickly transfer money, or take small loans out in the comfort of our home. A fun fact is... read more
Jim and Marcos talk about companies and businesses as people, how failing plays a huge role in wellbeing, and the world of medical clowning. watch now
33 min watch
Incoming Chat
For many of us, videoconferences and virtual meetings were something we participated in occasionally or even rarely. That is no longer the case. With more and more people working from home, videoconferencing has become a weekly or daily event. There have been quite a few... read more
There is no “I” in “team” but don’t take teamwork for granted. Save your team from failure with these easy to follow tips. watch now
3 min watch
Knowledge Pill
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of marketing by recognizing the long-term value of building customer loyalty. Relationship marketing emphasizes... read more
A satisfied customer is a returning customer. Learn how to keep your customers happy and loyal to your brand. watch now
3 min watch
Step Up
TikTok is getting bigger and bigger, and they have plans for further expansion. After TikTok launched in the United States in August 2018, it wasn’t long before it became the most popular app in the country in October of that year. Later, it turned out that it was the... read more
Entrepreneur and G-Coffee operator, Gaston Sitbon, talks with Marcos about how brands connect with clients effectively, taking a leap of faith and starting your own business. Also, they have coffee. watch now
26 min watch
Incoming Chat
Keep learning new ways to prepare for your keynote with this easy to follow Public Speaking tips part 2 watch now
3 min watch
Step Up
Brand 24’s video creator Chia explains the challenges of video content creation and becoming the face of a brand watch now
24 min watch
Incoming Chat
