
About me
I make sure the content we present on our platform is valuable for business professionals around the world. During my 6 years at LiveChat, I’ve gained experience in customer service, online business, and marketing. I mix that knowledge with a pinch of psychology (my secret ingredient) to write helpful articles for our readers.
I believe every successful business had some obstacles to overcome along the way. If you want to share yours, reach out to me! We can all learn from your story!
Outside of work, I’m a huge fan of weekend getaways. I’m in love with the Polish mountains where I can turn off my phone and enjoy the silence (I post pictures on Instagram afterward).
Favorite way of learning
Reading or listening to podcasts while making handwritten notes
Favorite saying
“If not me, who? If not now, when?”
My articles


10 min read | May 29 |
What Is Relationship Marketing and How Can You Improve It?
Relationship marketing is a form of marketing that focuses on customer retention and customer satisfaction rather than sales transactions. It differs from other forms of... read more

7 min read | May 13 |
How Can Live Chat Be Used in a Remote Work Model?
New reality crawled into our lives. Those of you who are doing your best to keep your business going probably have had to adjust to a new way of working and connecting... read more

7 min read | Apr 24 |
8 Steps for Switching to Remote Work in a Tech Company
For a company that has never attempted remote work, it takes weeks, months, or even years, to make that transition smoothly. However, with Covid-19, we don’t have that... read more

11 min read | Mar 25 |
Pros and Cons of Working Remotely: A LiveChat Case Study
Two weeks have passed since the LiveChat, ChatBot, and HelpDesk team began to work remotely. It’s a completely new experience for us because, until recently, we only... read more

7 min read | Mar 18 |
Switching to Remote Work and Adjusting Your Business to the Growing Demand for Online Communication
With closed schools, canceled events, and the government’s recommendations to stay at home, our company decided to switch to remote work. Last Wednesday, our leaders... read more

2 min read | Mar 14 |
We Are Ready to Support You
These are not easy times for many businesses. If your company is affected by these extraordinary circumstances, LiveChat wants to support you as much as possible. When... read more