Communication is the skill that we all benefit from. No matter if we’re customer service agents, managers or graphic designers – we all need to communicate to get the job done. Regardless of the role that we have in a company, the important thing is that communication always has... read more
6 min read | Mar 28 |
We usually put a lot of time and effort into creating great sales pitches to seduce new customers and sending sophisticated emails full of jokes to keep their attention... read more
6 min read | Feb 28 |
Employee engagement definition can be explained in simple words: it’s the emotional commitment that employee has to the organization and its goals. It means that... read more
5 min read | Feb 17 |
It has been a long time since the last customer service quotes article. I hope you missed it! After all, what is better than a good dose of knowledge served in a concise... read more
9 min read | Feb 10 |
I could give you thousand reasons why amazing customer service is worth the effort. For example, better customer service is cheaper than any advertising, happy customers... read more
5 min read | Jan 24 |
When it comes to delivering exceptional service, there’s a big competition among companies. Your products have a great price-quality ratio? That’s great, but is your... read more
8 min read | Jan 17 |
If you’re an entrepreneur you probably care about social media strategy. And if you do some creative stuff you care even more about creating a following. Social media has... read more
