Content Marketing Specialist, Success
As you gain more customers, you may think that you need more people to handle chats, answer phones and cover emails. This would result in your customer support team growing proportionally to your business. It’s not a bad thing, but if you always follow the strategy of hiring... read more
Support8 min read | Jan 16 | Olga Rogacka
During the day I write about customer service, online business and the best use of LiveChat. But after work I like to go out and take a look around at the things that can... read more
Sell8 min read | Jan 05 | Olga Rogacka
One of the possible outcomes of installing LiveChat on your website is getting more customers out of it. No matter if you're in the industry in which sales almost drives... read more
Grow5 min read | Nov 27 | Olga Rogacka
For new employees, talking with customers on chat can be a real nightmare. Not only do they need to get to know the product as fast as you can, but also need to learn how... read more
Connect7 min read | Nov 07 | Olga Rogacka
How many times have you had an amazing idea right before you fall asleep and you were so sure, you’re gonna remember it the next day but then you woke up and boom! All... read more
Support5 min read | Sep 28 | Olga Rogacka
When you’re out of the office or you’re asleep, chances are you set up an offline form on your website. This way, customers can leave you their contact details and ask a... read more
Grow7 min read | Sep 05 | Olga Rogacka
Do you ever feel that your tasks have control over you, instead of you controlling your tasks? As we build our careers, it often turns out we know what we have to do, yet... read more
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