Content Writer
The Internet is full of advice on how to improve your live chat support by making it more personal. And while it all may be valid, there is one very important question you should ask yourself in the first place: why should you add a personal touch to your live chat experience? Is... read more
Support6 min read | Jan 23 | Natalia Misiukiewicz
The best customer service experience I ever had was when the computer systems company we were working with sent us pizza. I know. It doesn’t sound like that crazy thing... read more
Sell4 min read | Jan 19 | Natalia Misiukiewicz
You wouldn’t dare try to fix something in your car or assemble a piece of Swedish superstore furniture without a set of instructions. The potential that you could miss... read more
Connect6 min read | Dec 19 | Natalia Misiukiewicz
It’s safe to say the goal of every marketer is this: connect with your customers in a way that promotes customer loyalty and increases sales. In the digital marketing... read more
Sell6 min read | Dec 14 | Natalia Misiukiewicz
Email marketing still stands as one of the pillars of digital marketing. Although its revenue can sometimes end up being on the lower side, it's by far the cheapest. Now,... read more
Sell12 min read | Dec 08 | Natalia Misiukiewicz
With 2018 just around the corner, we wanted to make sure you were prepared for some big changes that are coming in the New Year. If you manage an ecommerce site, or you... read more
Connect10 min read | Dec 06 | Natalia Misiukiewicz
A customer journey map is a way to graphically present the whole experience of your customer when he interacts with your business. This means illustrating his whole... read more
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