Data Analyst, LiveChat
In this week’s article on big customer service, we take a closer look at support done on a really big scale. We have three companies lined up that definitely fit this bill: Amazon, a one-stop shopping destination for thousands of customers around the globe, along with two huge... read more
Support6 min read | Aug 08 | Jacob Firuta
Looking to bigger brands for advice and know-how is a pretty good idea when you’re trying to improve your customer service. The tech giants sunk millions of dollars to... read more
Connect14 min read | Jul 20 | Jacob Firuta
There are a ton of different ways you can take on software development. Depending on whether you are preparing your own product or you offer software development... read more
Sell7 min read | Jun 22 | Jacob Firuta
In the past, the local shops had all the power in a customer-seller relationship. You’d have to drive an hour or two just to get a chance to buy something. And often, you... read more
7 min read | Jun 22 | Jacob Firuta
In the past, the local shops had all the power in a customer-seller relationship. You’d... read more
5 min read | May 18 | Jacob Firuta
Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone... read more
13 min read | May 13 | Jacob Firuta
A lot of guides and articles aimed at small businesses often suggest getting tools that... read more
Sell7 min read | Jun 22 | Jacob Firuta
In the past, the local shops had all the power in a customer-seller relationship. You’d have to drive an hour or two just to get a chance to buy something. And often, you... read more
Grow5 min read | May 18 | Jacob Firuta
Artificial Intelligence (or AI for short) has become quite the buzzword recently. Everyone in the tech world seems to want to use it. A ton of different applications... read more
Grow13 min read | May 13 | Jacob Firuta
A lot of guides and articles aimed at small businesses often suggest getting tools that are simply too expensive. Startups and small companies often don’t have the means... read more
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