If you’re going to sell software that helps provide customer service, the customer service your company provides needs to be some of the best available. LiveChat’s Head of Support, Grzegorz Woźniczko, takes pride in the level of customer service provided at LiveChat. Recently, I... read more
3 min read | May 22 |
Remember Peloton? In what seems like a lifetime ago, in November, the connected exercise bike company was the laughingstock of the internet after airing its “Peloton... read more
19 min read | May 19 |
Making decisions and implementing changes are in the job description for leaders and managers. Mistakes can often be corrected, but being indecisive and not being able to... read more
3 min read | May 19 |
PepsiCo recently announced its first-quarter earnings report with higher than expected gains across most of its portfolio. The announcement came as a surprise to many on... read more
3 min read | May 18 |
Japanese video-game manufacturer, Nintendo Co., has seen a surge in sales in recent months. Many of those sales have been for the popular Switch gaming platform and games... read more
5 min read | May 15 |
Big data is BIG. According to a study by IBM, 90% of all the existing data in the entire world has been created in just the last two years. 2.5 quintillion (that’s 2.5... read more
15 min read | May 04 |
Customer service is important at LiveChat in a couple of ways. First, we sell a SaaS solution to help companies provide top-notch customer service. Second, and just as... read more
