Business Communication Explained - Success by LiveChat®

Connect4 min read | Aug 08 | Jacob Firuta

NASA’s Curiosity Rover takes on Social Media

The web population of the world had its fair share of breath-holding moments when we've all watched NASA's Curiosity Rover landing on Mars. An amazing feat that already... read more

Connect7 min read | Jul 26 | m.maslon

Customer Experience: Influencers and Strategies

A good customer experience can increase the length and value of any buyer-vendor relationship. In a marketplace, where every product has a better or cheaper substitute,... read more

Connect6 min read | Jul 12 | Jacob Firuta

How to Create an Interest Graph

There is one resource that always plays a role in modern businesses, a key element that often remains elusive and hard to come by. Information, the missing puzzle piece... read more

Grow6 min read | Jun 27 | Natalia Misiukiewicz

The Right Way to Lead Towards Innovation

Making things happen requires vision and leadership. As opposed to managers, who focus on task accomplishment, leaders strive to inspire action and innovation. They’re... read more

Connect5 min read | Jun 20 | Jacob Firuta

How to Make a Successful Follow Up

First impressions, as important as they are, don't always net you a lead or a sale. Nurturing your leads is as important as acquiring them. To make successful attempts at... read more

Support6 min read | Jun 06 | Jacob Firuta

How to Hire and Manage Outstanding Customer Service

In order to thrive in today's volatile economy, it's imperative to manage customer service departments with care and finesse. Tony D'Amato, portrayed by Al Pacino in "Any... read more

Support5 min read | May 07 | m.maslon

Gamification: Level Up Your Customer Service

Gamification: the use of features and concepts (e.g. points, levels, leaderboards) from games in non-game environments, such as websites and applications, in order to... read more

Connect5 min read | Apr 02 | m.maslon

Using Brand Awareness to Evangelize Products Online

I'll help you build customer loyalty, and get free publicity by branding your product the way top sellers do. Grab a cup of coffee and enjoy your day, learning to make... read more

Support1 min read | Jan 15 | Paweł Hałabuda

Invite your client to chat from an email

What if your visitors contact you not through your site and LiveChat solution but i.e. via e-mail? How to encourage and invite them to LiveChat? You can easily place an... read more

Inside LiveChat®1 min read | Dec 11 | Natalia Misiukiewicz

Quick tip: Improvement for multi-language operators

In case your company has lots of customers from the entire world, we made special language improvement which will suit you perfectly. From now on, operators can easily... read more

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